2/10 (非常に不満)
Nikol
小さなお子様連れの家族旅行
2025 年 3 月 24 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We checked in and I was immediately weary of the hotel, as it smelled strongly of weed. We got into our room, and I could tell that they put a coat of paint over existing damage to be able to call it "updates." After a day of traveling, I was just ready for rest. About an hour later, I got up to use the bathroom, and there was a cockroach crawling across the floor. I immediately made other reservations, packed up my family and I left. The staff tried to get me to stay claiming that they had moved boxes around in a storage room, and that was where they came from. If you know anything about roaches, or bugs in general, if there is one, there are more. Getting a refund took a week and a lot of back and forth between the hotel, myself and expedia, but I was able to get it worked out.