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"Close to a lot of eateries. Walking distance to the train station. Staff are very helpful and professional. "

"Excellent hotel, conveniently located near Shinjuku Station. Easy walk to nearby food. In hotel amenities were too-notch. Would definitely stay here again with our family of four."

"Great location!!"

"There are a couple reasons why I want to give this a 5-star rating but most of all, it was the excellent staff service that really put it at the top. My mom came down with UTI when she arrived late night and having to find an urgent care nearby with language barrier was definitely a challenge. The super nice staff at the counter called around, found us the place, and even had a taxi waiting outside for us. It made this eventful night much smoother than expected. I am now recommending this hotel to everyone I know. The only down side is that there's not enough outlets for charging your phones and all the devices in the room. So you might want to bring/buy an adapter with you to charge multiple devices. "

"Great customer service "

"Very nice and clean overall Friendly and polite staff"

"This area is not as congested with lots of people even though it is Sakura season. Easy to just walk into restaurants to eat vs waiting in line to eat. "

"This property is far superior to the other Haneda airport hotel. Rooms are generous in size and comfort. Will definitely stay here again"

"It was really close to the Metro Government Building and 10 minute walk to Shinjuku station. You could also walk underground to the station if it’s raining outside but it took us 3 days to figure out how to walk back to the hotel underground. Last day, we finally figured it out. The twin beds room was small and we couldn’t open our luggage on the floor. We had to put it on our bed to get to our luggages. We were only there 5 days so it was fine just for sleep. Very clean, staff spoke English, very helpful and friendly. The area was great and close to everything. "