マシラ I ホテル

「The property needs to be renovated. This is not a 5* hotel. If you go there with the expectation of 3-4 stars you won’t be too disappointed. You have to request basic 5 stars amenities instead of it being provided in the rooms. The food is good and there is a variaty 」

「Too far to the city centre 」

「Good」

「市街地から離れている為、交通面では不便なロケーションであるものの、ホテル自体は非常に手入れされており清潔感があった。何よりスタッフが非常に明るく親切でサービス面では大満足である。是非、おススメしたいホテルです。」

「Our experience at 555 was absolutely wonderful! The breakfast was a highlight, offering a very generous and varied selection of delicious options to start the day. The rooms were impeccably clean and incredibly comfortable, ensuring a restful and pleasant stay. The overall atmosphere of the hotel was delightful, with a welcoming and relaxing vibe that made us feel right at home. From the excellent service to the thoughtfully designed spaces, everything exceeded our expectations. We highly...

「Convenient location close to the mall. The restaurant opens till 11PM, good Italian foods and tagines. There's no bath tub even in prestige room. I guess the one of 2 shower rooms is a steam bath, but it seems to be broken in my room. There was no other problem.」

「The resort has makings of a Four Seasons but still need to improve their level of service and consistent room cleanliness - one of our two rooms had a roach, one other room they left one glass and a kettle and nothing else! And no one answers the front desk phone! To get a porter, we had to walk all the way to the front desk to ask them .. and we found the staff on the room behind the front desk chatting with each other! The bellboy and the porter and the spa staff were excellent! The resort...

「When you arrive the property itself is great. Clean, food is great, rooms are large. It's essentially a large Riad. On the Expedia website it's said free shuttle to airport. When we arrived they denied this and said is was Expedia's fault. They refused to acknowledge the error. I even showed them the add but it made no difference. So add an Extra 60 Euros to the price of the room if you were expecting a shuttle. 」

「オーナーが変わったのか、担当者がたまたま違ってたのか分からないが、口コミに反してホスピタリティが全く感じられなかった。 チェックイン時、予約していて確認メッセージまで入っているのに、そんな予約はない、誰だ？、のような感じで、しかも印刷しておいたレシートを見せても疑われ、なにかしらの追加料金まで取られた。 リヤド内も見せるためのものなのに、いろいろ見ていると、そっちに行ってなにしてたのか、と嫌な顔をされた。 ロケーションも良くなく、見つかりにくいし、おすすめはしません。」

「親切なスタッフの心遣いで快適に過ごせました。かつては王族が所有していたらしく、建物の造形が素敵です。シャワーの排水口に水が溜まりやすい為、少しづつお湯を使うなど、工夫が必要でした。」

「Excellent place and excellent service」

「Wunderbares Design des Riads als Ganzes und auch des Zimmers. Sehr gutes Frühstück,. Überaus guter Service. Gute Lage am Südrand der Medina. Dennoch sehr ruhig und weit ab vom Trubel. Ein Minuspunkt: Wir waren über den Jahreswechsel in Marrakesch, und die Nächte waren sehr kalt. Das Riad verfügt nicht über eine Heizung, sondern nur über ein mobiles Elektoheizgerät für den Schlafraum und das Bad. Beide Räume zur selben Zeit sind also nie warm. Und es dauert auch gut 30 Minuten, bis ein Raum...

「When staying at this road you are made to feel at home and part of the family. Rooms are a good size; beds are comfortable and the desk was useful. Breakfast was tasty and they endeavoured to provide foods to suit each guest. Presentation and variety of food was lovely. Great appreciation to Meryam for her kindness during our stay. Also many thanks to Omar was always friendly and attentive. A wonderful location… so handy!! Overall; a great place to stay! 」

「Superbe accueil de Damien qui est à l écoute de ses hôtes toujours présent pour des conseils. Riad très calme super petit déjeuner sur la terrasse. Personnel agréable et très gentil. Très bien placé. TOP」