The staff were extremely helpful and friendly at all times and are a huge credit to the hotel. The building despite being only a few years old is starting to look a little rough around the edges with issues that could easily be fixed with some simple maintenance (eg blocked drains, damp around the edge of the wall adjacent to the shower), the pool area is lovely, but really not big enough to accommodate so many guests, consequently we often failed to find a sun lounger to lie on. The buffet breakfast was good, however the coffee needs a major overhaul (perhaps the machines simply need cleaning?). We ate once in the restaurant and had the worst meal of our holiday: cold tough steak that took a long time to arrive despite only one other table being occupied with guests. If we had only left the hotel on the first night we would have discovered an amazing array of restaurants on our doorstep. The hotel is on M Avenue: it is extremely luxurious and felt very safe. The one major criticism however was the horrendous noise made from the bar on top of the building (owned by another company). At least 4 out of 7 nights it was like sleeping inside a nightclub!! The noise didn't stop until 1am! What a bizarre place to allow a bar with a DJ! Our first room was beneath the DJs booth and despite being moved to the only other available room (2 floors down), we could still hear the music word for word!!