アレクサンドリアの五つ星ホテル

「GREAT STAFF」

「Room is far from reception, hotel provides golf car service but could not call for golf car because phone and internet were down for more three hours. The tv service was also down. Room description says lagoon and see view but sea view was obstructed by a fence. Beach is far and there are plenty of rocks which you need to navigate before you can swim. There are plenty of trash on the beach. The hotel also does not have limo service so you need to arrange for transportation in and out. Breakfast...

「ほｔほてほてｒホテル内ショップで２０２０年のカレンダーを買ったが、帰国後見たら9月、10月のページが2枚あり、11月、１２月のページが無かった。？？？」

「كل شيء ممتاز ماعدا التكييف داخل الغرفة تعطل المكيف المركزي في آخر يومين من إقامتنا」

「I would like to give a special thanks for Mr Ahmed Samir at the hotel front office who cares to solve my issue during my stay and gave a full support and cooperation in addition to the great stay at a wonderful place .」

「Everything is OUTSTANDING! from reception to house keeping to restaurant to pools etc! Staff are extremely helpful and wanting to do everything to make you happy and comfortable. Hotel is not on the beach front, however they provide a golf cart (ready on request) that is ready to pick and drop you whenever you want... works nicely! Furniture and food quality are outstanding too. In summary, I haven't stayed in any hotel in Egypt that wow'ed me more than The Address Marassi」

「Excellent 」

「Great customer service 」

「Very nice welcome and excellent service. Very quiet in January and delicious food from the menu. I will gladly come again.」

「We just came back from a 4 day stay at Seven Seasons at the end of May 2024. El Alamein is an hour away from Alexandria, which wasn’t something we hadn’t fully realised until we got there. Also, it was not peak season so many things were not fully operating, like the Aqua Park. The apartment we stayed in was far away from the nearest pool so we needed to be driven there. The apartment, although nicely done up with modern facilities, was a little dusty when we got there and essential amenities...

「First night was very disappointing due to very loud music and lots of shouting from next room till 3 am front desk staff were notified and nothing was done to settle the problem 」