Green Tulum

3.0 star property
Tulum hotel in La Veleta with a 24-hour front desk and an outdoor pool

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December 2024

Photo gallery for Green Tulum

Exterior
Reception
Individually decorated, free WiFi, bed sheets
Restaurant
Shower, hair dryer, towels

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
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Room options

Standard Double Room

Highlights

Balcony
Individually decorated
Ceiling fan
Private bathroom
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Economy Cabin, Non Smoking

Highlights

Balcony
Individually decorated
Ceiling fan
Private bathroom
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
77780, QROO, Tulum, Calle Coba, esquina Puerto Morelos SM37, Lote4

What's nearby

  • Tulum National Park - 4 min drive
  • Gran Cenote - 6 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Tulum Beach - 11 min drive
  • Playa Paraiso - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 98 min drive

Restaurants

  • ‪Sukhothai - ‬7 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬9 min walk
  • ‪El Camello Jr - ‬6 min walk
  • ‪Asian Bodega - ‬10 min walk
  • ‪El Tio - ‬9 min walk

About this property

Green Tulum

Boutique hotel near Tulum Mayan Ruins
At Green Tulum, you can look forward to a garden, dry cleaning/laundry services, and car rentals on site. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Bike rentals, a front-desk safe, and a 24-hour front desk
  • Tour/ticket assistance, multilingual staff, and smoke-free premises
Room features
All guestrooms are individually decorated, and include amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • Wardrobes/closets, balconies, and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Bicycle rentals
  • Ecotours
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 13 buildings
  • 2 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Ceiling fan
  • Individual decor

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Green Cabin Tulum
Green Tulum
Green Tulum Cabanas & Gardens Hotel Tulum
Green Tulum Cabanas And Gardens
Green Tulum Hotel
Green Tulum Hotel
Green Tulum Tulum
Green Tulum Hotel Tulum

Frequently asked questions

Does Green Tulum have a pool?

Yes, this property has an outdoor pool.

Is Green Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Green Tulum?

Self parking is free at this property.

What time is check-in at Green Tulum?

Check-in start time: 3 PM; Check-in end time: 8:00 PM.

What time is check-out at Green Tulum?

Check-out is at noon.

Where is Green Tulum located?

Located in La Veleta, this boutique hotel is within 1 mi (2 km) of Hospital de Tulum and Dos Aguas Park. Hunab Lifestyle Center and Tulum National Park are also within 3 mi (5 km).

Green Tulum Reviews

Reviews

6.8
Rating 10 - Excellent. 44 out of 238 reviews" "
Rating 8 - Good. 83 out of 238 reviews" "
Rating 6 - Okay. 57 out of 238 reviews" "
Rating 4 - Poor. 28 out of 238 reviews" "
Rating 2 - Terrible. 26 out of 238 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Roy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Lovely two story basic cabanas. The place is a little more than tired. The pool was green. The pugs were friendly. The staff fell over backwards to assist you and Breakfast was great. Nothing fancy and yes a cold shower on a cool morning did send a chill up my spine .
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Out of town and quiet. Clean rooms with decent size pool. Showers weren't airways hot and the restaurant wasn't open when we stayed - not even serving coffee and juices. The AC in our room was faulty. Overall we had a relaxing stay though.
Stayed 5 nights in Mar 2019

4/10 Poor

Verified traveler

Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
It is a nice hotel a little off the strip towards the end but it is a short walk maybe 5 to 10 min walk to all the activities and restaurants and the staff was friendly. i was kinda scared because towards the end of the strip there isn't any street lights its a little dark for about 2 blocks before you get to the main area. overall good experience only complaint would be the hot water wasn't very hot it was like warm. they didn't have TV but i didn't mind the AC was nice and strong though when i went it wasn't very hot.
Stayed 4 nights in Dec 2018

6/10 Okay

Ron, Texas

Liked: Cleanliness, staff & service
Problem with hot water.
The problem is that the units all all in a row and the units on the end never get hot water. The manager did come over and opened a valve outside and ran a bunch of water on the ground and we got warm water. The next day they gave us a up grade one that was closer to the hot water tank and we had hot water. The sign by the road was not lite so it was hard to find at night.
Stayed 6 nights in Jan 2018

6/10 Okay

Kay, CA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Wonderful Staff but Bad Location and Sub-par Rooms
The staff were nice, but we left before our reservation was over due to a number of factors. The hotel is far enough out of downtown Tulum to not only be inconvenient but also scary to travel to at night. It is far enough down the main road that there are no street lights for a portion of the walk. I would recommend not making this walk alone, just take a taxi instead. The rooms were noticeably built by hand; there are gaps in the corners of the walls and under the doors that allow in many (large, scary...) bugs. You could hear every move of the upstairs neighbors. The rooms were dark, especially the bathroom which was more creepy than quaint. The showers were nice and hot though, but I felt I needed to wear flip flops while showing. We also discovered that water ran down the walls of our room when the upstairs neighbors showered, which was the last straw that lead to our departure.
Stayed 6 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to nature, greenery, very well designed room
Loved this place right away. The effort they took to make this a greenery place was commendable. I am definitely coming back here.
Stayed 2 nights in Dec 2017

8/10 Good

John, san Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in offbeat location.
The Green Tulum is on the outskirts of “downtown” Tulum. It is a funky property in a jungle like setting. Lots of quirky touches like the seashell light fixtures and faucets. It’s not spotless or perfectly built but it has lots of charm and a lovely setting. The staff was friendly and helpful. They only serve toast and coffee for breakfast but lots of good food options less than a half mile away. A mile or two to the beach town of Tulum which has everything you could want in a tropical setting. White sand beaches gorgeous restaurants, massage, yoga, shopping. There you’ll pay several times more for a room on the beach. Green Tulum is a great low budget option.
Stayed 3 nights in Dec 2017

2/10 Terrible

Kirrily

Disliked: Staff & service, property conditions & facilities, room comfort
Do not stay here
It was very disappointing the roof leaked and we had a wet bed . they advertised a health club and restaurant - neither if which really exist and hard to find- a long way out of town.
Stayed 3 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Ian

Disliked: Cleanliness, staff & service, room comfort

4/10 Poor

olawale

Disliked: Property conditions & facilities, room comfort
Not worth the money
- Hot water didn't work and always had to take cold showers - Not close to the beach or downtown area - Wifi doesn't work in rooms - Room roof leaked when it rained - Hotel was close to a major road with lots of trucks driving by at night

6/10 Okay

David

Liked: Staff & service
Wi-Fi wasn't working. It was a very rustic site, but a pleasant stay, as a result of the staff.

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Ok place-Great staff
We booked it not realizing it is just off the main road, a bit loud with trucks and not an easy walk into downtown Tulum. Great pool th9ugh an cool set up of rooms up and down with hammocks on many of the porches and balconies. I would say a bit expensive for what you get- basic room with a bed and great mosquito netting, but musty smelling for sure. However, the staff was great. They were very patient with getting my friends and me rooms that were one above the other-we wanted to be close. They really worked to make it happen, all in a downpouring rain with smiles on their faces.

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
would not recommend
Very difficult to find; terrible/limited parking; roaches, roaches, roaches; no wi-fi in room, despite asking numerous times.

4/10 Poor

Kevin

Liked: Cleanliness, property conditions & facilities
Nice hotel but loud and too far from town
The room was nice, but open. The problem with that was you could hear everything outside such as trucks driving by the major road, or people getting back in at 1:30am from partying. Wifi was free but didn't extend well to the room, so it was cutting in and out. Parking was limited and inefficient so ended up having to park out on the street.

6/10 Okay

Vicky, London

Liked: Cleanliness, property conditions & facilities
Unique & interesting hotel
The rooms are cabanas in a mini jungle, 15 minutes from the Main Street in town. I can see how it would appeal to lots of people however you need to have torch/flashlight as the lights in the room are so dim, I could barely see. The restaurant and bar didn't seem to be open which was a shame. I was disappointed and a little annoyed to find that there was no hot water for a shower in the morning especially as it cost £97 for the night.

4/10 Poor

zeus, Sao Paulo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the concept but i think it under delivers. The bed is quite small for two people. The bathroom is tiny. There is only one small mirror, and it's in the bathroom, so if you're a woman you'll have a hard time getting dressed and ready. The cabanas are very close to each other, and you can hear everything coming from upstairs or side rooms. The overall feel of the place is nice. Very green, however, i stayed at another place in Tulum, and "green" isn't hard to find...

2/10 Terrible

Greg

Disliked: Staff & service, room comfort

4/10 Poor

Gully, New York

Liked: Cleanliness
Disliked: Staff & service, room comfort
Very basic
The accomodation is very basic, my room didn't have air conditioning and the fan didnt penetrate through the mosquito net so it was a very uncomfortable night.

6/10 Okay

J

Liked: Staff & service
Disliked: Room comfort
not the best...
Green tulum looks really beautiful and everyone is extremely kind. But.....wait until the evening comes. The structures are two stories. If you have a room on the bottom floor, you'll hear every footstep, every conversation, and sound your upstairs neighbor has to offer. I stayed three nights and didn't sleep soundly once. We stayed here because it fit our budget. If you do the same, make certain you have a top floor room.