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"very good service "

"I think HAOSTAY is very value for money as the rooms are big (as of Japan standards) and it offers a great view of Fuji from the room window and rooftop. The Japanese or sandwich breakfast options were great. It is a 15 min walk from the train station which is manageable. For transport to the train station, they have fixed vehicle trips at 9am, 9.30am and 10am. It is recommended to book them the night beforehand as there are only spaces for approx 7-9pax. All in all, I would definitely come back again if I were to go to Kawaguchiko."

"Fantastic view"

"Hotel is nice and location is good too. The fireplace was the highlight of the stay. Sipa glass of red wine hearing the firewood burn. However the room was not well maintain and there are insects."

"This is a wonderful, magical trip back in time. The staff is truly dedicated and attentive, and the onsen is terrific. "

"Great ryokan experience. Private onsen is perfect. Meals are delicious. Definitely highlight of our japan trip."

"It was amazing. We will definitely return! Staff helped us in so many ways. Rooms were beautiful with private onsen and dinner was fabulous! "

"Excellence facilities and experience"

"This is what we will consider a 5 star hotel in the US and more I have no words, AMAZING HOTEL everything you can dream of!! "