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Lusia's Lagoon Chalets

3.0 star property
Family-friendly resort with free breakfast and spa services

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December 2024

Photo gallery for Lusia's Lagoon Chalets

Property grounds
Elite Suite, Lagoon View | Terrace/patio
In-room safe, bed sheets
Room, Ensuite, Lagoon View | In-room safe, bed sheets
Family Room, Ensuite | In-room safe, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, Ensuite

Family Room, Ensuite | In-room safe, bed sheets

Family Room, Ensuite

Highlights

Yard
Balcony
Air conditioning
Refrigerator
Sofa bed - double
Coffee/tea maker
In-room safe
Desk
  • 37 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Chalet, Ensuite, Garden Area

Deluxe Chalet, Ensuite, Garden Area | In-room safe, bed sheets

Deluxe Chalet, Ensuite, Garden Area

Highlights

Balcony or patio
Air conditioning
Refrigerator
Ceiling fan
Coffee/tea maker
In-room safe
Desk
Daily housekeeping
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Chalet, Ensuite, Lagoon

Chalet, Ensuite, Lagoon | In-room safe, bed sheets

Chalet, Ensuite, Lagoon

Highlights

Balcony
Air conditioning
Refrigerator
Ceiling fan
Coffee/tea maker
In-room safe
Desk
Daily housekeeping
  • 19 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room, Ensuite, Lagoon View

Room, Ensuite, Lagoon View | In-room safe, bed sheets

Room, Ensuite, Lagoon View

Highlights

Yard
Balcony or patio
Air conditioning
Refrigerator
Coffee/tea maker
In-room safe
Desk
Daily housekeeping
  • 23 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Chalet, Ensuite, Garden Area

Chalet, Ensuite, Garden Area | In-room safe, bed sheets

Chalet, Ensuite, Garden Area

Highlights

Balcony or patio
Air conditioning
Refrigerator
Ceiling fan
Coffee/tea maker
In-room safe
Daily housekeeping
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Elite Suite, Lagoon View

Elite Suite, Lagoon View | In-room safe, bed sheets

Elite Suite, Lagoon View

Highlights

Balcony or patio
Air conditioning
Refrigerator
Coffee/tea maker
In-room safe
Desk
Daily housekeeping
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Salelologa, South Coast Road

What's nearby

  • Salelologa Ferry Terminal - 21 min drive
  • Salelologa Market - 22 min drive
  • Afu Aau Falls - 31 min drive
  • Lano Beach - 38 min drive
  • Saleaula Lava Field - 65 min drive

Restaurants

  • ‪Luis Chips - ‬22 min drive

About this property

Lusia's Lagoon Chalets

Family-friendly resort by the ocean
Consider a stay at Lusia's Lagoon Chalets and take advantage of free full breakfast, a terrace, and a coffee shop/cafe. Adventurous travelers may like the snorkeling at this resort. Treat yourself to a deep-tissue massage or other spa services. The on-site Regional cuisine restaurant, CCs Restaurant and Bar, offers breakfast, lunch, dinner, and al fresco dining. In addition to a garden and a library, guests can connect to WiFi in public areas (surcharge).
Other perks at this resort include:
  • Free self parking
  • Babysitting (surcharge), a gift shop, and a TV in the lobby
  • Beach towels, luggage storage, and 1 meeting room
Room features
All guestrooms at Lusia's Lagoon Chalets have amenities such as safes.
More amenities include:
  • Bathrooms with showers

Languages

English

Property amenities

Internet

  • Available in some public areas: WiFi (WST 15 per hour)

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • CCs Restaurant and Bar

Things to do

  • Kayaking
  • Library
  • Snorkeling
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • Picnic area
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • No elevator

More

  • 3 floors
  • 5 buildings
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Partially-open bathroom
  • Shower
  • Towels provided

More

  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
The property charges 4 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property well in advance of their anticipated arrival time in order to arrange ferry transfers. The first ferry leaves the wharf at 6 AM and the last one at 4 PM. Customers landing at the international airport after 4 PM will have to stay on the main island of Upulu and catch a ferry the following day.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for wireless internet in public areas: WST 15 per hour (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Lusia's
Lusia's Lagoon
Lusia's Lagoon Chalets
Lusia's Lagoon Chalets Cabin
Lusia's Lagoon Chalets Cabin Salelologa
Lusia's Lagoon Chalets Salelologa
Lusia`s Lagoon Chalets Hotel Salelologa
Lusias Lagoon Chalets Salelologa
Lusia's Lagoon Chalets Samoa/Salelologa
Lusia's Lagoon Chalets Hotel Salelologa
Lusia's Lagoon Chalets Hotel
Lusia's Lagoon Chalets Resort Salelologa
Lusia's Lagoon Chalets Resort
Lusia's goon s Salelologa
Lusia's Lagoon Chalets Resort
Lusia's Lagoon Chalets Salelologa
Lusia's Lagoon Chalets Resort Salelologa

Frequently asked questions

Is Lusia's Lagoon Chalets pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lusia's Lagoon Chalets?

Self parking is free at this property.

What time is check-in at Lusia's Lagoon Chalets?

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM. Late check-in is available during limited hours.

What time is check-out at Lusia's Lagoon Chalets?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Lusia's Lagoon Chalets located?

This family-friendly Salelologa resort is located on the waterfront, 4.4 mi (7.1 km) from Salelologa Ferry Terminal, and within 12 mi (20 km) of Salelologa Market and Afu Aau Falls. Lano Beach and Alofaaga Blowholes are also within 32 mi (52 km).

Lusia's Lagoon Chalets Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 41 out of 142 reviews" "
Rating 8 - Good. 47 out of 142 reviews" "
Rating 6 - Okay. 30 out of 142 reviews" "
Rating 4 - Poor. 17 out of 142 reviews" "
Rating 2 - Terrible. 7 out of 142 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great honey moon stayig, treated like very specusl guests
Stayed 3 nights in Jan 2020

2/10 Terrible

Wendy, Sunshine Coast Australia

Traveled with family
Disliked: Amenities, property conditions & facilities
This property was not maintained well and is in disrepair. Whilst staff were friendly they appear to be left to their own devices with the owner absent. The electricity went off in our room for no good reason other than failure by staff to ensure supply was paid for. There was no-one onsite to rectify the issue so we suffered through a night without air-conditioning or lights in 30 degrees heat. A request for some kind of remittance has been ignored. DO NOT STAY AT THIS PROPERTY.
Stayed 4 nights in Dec 2019

8/10 Good

Susan

Traveled with group
Liked: Room comfort
Not happy.
Not as the photos portray. Lagoon chalets are very old and in need of renovation. Apartment block not up to advertised standard. Lagoon not readily accessable for swimming. No kitchens in rooms. No daily housekeeping. Meals were cokd and dry. Overall would not recommend.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Staff & service
The service was really slow. The person taking the orders behind the bar/restaurant was busy on her phone. Daily cleaninf is non existent you have to ask for a clean and will cost you extra. Very basic
Stayed 6 nights in Nov 2019

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For what you pay this property is bare bones. Cold showers and uncomfortable beds.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointing value for the money
We chose to stay in Lusia's because of the convenient location just next to the ferry. The infrastructure is old and generally in bad condition. The staff is not helpful at all, e.g. it was the only situation in Samoa, that I was asked to pay extra for very basic services like calling a taxi or contacting a rental company. The included breakfast was very basic and not tasty at all, we heard from other guests that other food is overpriced and not good, so we decided to eat somewhere else. To sum up, I won't stay in Lusia's Chalets again. If I were in Savaii again, I would probably take a taxi and stay in Fales further from the ferry from the very beginning.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
Had to pay an extra charge when we arrived for our chalet. I was very annoyed and the chalet didnt have very basic amenities like a jug
Stayed 1 night in Aug 2019

6/10 Okay

Julie, Japan

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The water wasn't working well in the bathrooms and I thought I booked for a room in the two-storey building but sadly my brother told me they got a different room in the garden area.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
fantastic chalet on the water, privacy solitude beautiful cove for swimming. Resturant and staff lovely but the menu needs upscaling and cold be amazing with all the natural ingredients available to them. Lucia a lovely lady with a great heart
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Thought the property was run-down and expensive for what we paid for. Friendly helpful staff and the deck area around the lagoon was nice.
Stayed 2 nights in Jul 2019

10/10 Excellent

E M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was fine.peace and qyiet. There was nom no TV in our room
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were quite unfriendly upon arrival and throughout our stay. They seemed very insincere. The facilities were run down and inconsistent with availability. The canoe we used had a decent leak and took on an alarming amount of water. We provided this feedback to the staff, they couldn’t have cared less. The meals were very expensive and poor quality. The mosquito net was had many large holes. The jetty was great for jumping off and swimming around. Had a lovely view and was a quirky place.
Stayed 1 night in May 2019

4/10 Poor

Andreas

Disliked: Staff & service
Stayed 1 night in Apr 2019

4/10 Poor

Andreas

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
No toilet close to room, no towells, no shower workings good, many insect, good locations
Stayed 1 night in Mar 2019

2/10 Terrible

Lina

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
There was mold everywhere. Growing on the walls, lamp shades and even mirrors which has caused ill breathing/coughing for both me and my 5 year old daughter. The mold is being painted over with white paint which is disgusting. Also, every time we have returned to the hotel room, there was a huge cockroach or lizard waiting for us in the bathroom. The last night I woke up at 3am to find an earwig on my daughters pillow about to be on her face. Other than the hotel room, the view coming outside was always a way to look at the beauty outside of sleeping inside the room.
Stayed 6 nights in Mar 2019

4/10 Poor

Lina

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Mold painted over everywhere making us very ill with breathing it in. Huuuge cockroach or lizard waiting for us in the bathroom every night.
Stayed 6 nights in Mar 2019

2/10 Terrible

Verified traveler

Stayed 6 nights in Mar 2019

4/10 Poor

Kiaa, Utah

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lagoon was beautiful! The room would’ve been charming, except they did a lot to hide the underlying issues that were evident. There was black mold everywhere and it caused those of us staying to have allergic reactions. They had painted over the lamp shaped to try to hide the mold on them but once you turned on the light you could see the mold plainly through the paint. There was also mold coming through the walls and by the air conditioning. We could’ve stayed another night but left due to the conditions to stay with family on the island and al of our allergies cleared up once we weren’t in the room anymore.
Stayed 5 nights in Mar 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service
We booked a room online that they are no longer using. We would never have booked there had we known, it would've been nice to be notified before hand. Also they still have this room advertised?!
Stayed 2 nights in Mar 2019

8/10 Good

Sianiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfort and kind hostess. The only thing concerned about is the walk rail right outside the cottage, it was slippery and husband slipped on it and hurt his angle. It needs repair on the walkway rail with some rubber mats to make it safe for patrons especially when it rains. Other than that it was nice.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

2/10 Terrible

Vanida

Disliked: Cleanliness, staff & service, property conditions & facilities
It couldn’t be worser. No ventilator. Dirty beth. No breakfast at 7.30. Dust from above.
Stayed 1 night in Dec 2018