6/10 Okay
Edward B.
Jun 30, 2024
Liked: Cleanliness
Security problems and service.
The keycards DID NOT WORK in the magnetic door. The existing door will not open the door with the issue keycards because the door security lock out dated. The Resort keys DO NOT work because this is a privately owned condo. The owner needs to get the door lock replace to the Resorts keycards. Since is this condo is privately owned and is on the Resort the occupant gets no amenities. i.e. more towels, toilet paper, could not even rent a golf cart. You need to tell the owner to get with the Resort management. We had to get security to let us in the condo anytime we needed to get in the unit. Also, advise people that want to stay a West Gate River Ranch that this condo is on their property but no amenities will be available to renters. Please, list this on your advertised listing.
Edward B.
Stayed 2 nights in Jun 2024