6/10 (普通)
BARBARA
小さなお子様連れの家族旅行
2024 年 7 月 10 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Dirty, looks like was not cleaned after last tenants, not enough linen and 5 towels for 10 people. When attempted to communicate with management I was ignored second day when it was promised that cleaners and all things missing would be supplied. The pool was the only thing that was promised that was cleaned to expectations. Beautiful property with lots of potential. However, I would never return as very dirty eg dishes were dirty and placed in drawers, vomit in bedrooms, cobwebs and dust from months of not cleaning especially where the 5 towels were supplied for 10 people. Bed sheets have not been washed, hair and dead insects on all sheets. Had to wash all with our own product. What really upset me and my family is the lack of communication from property manager she had stopped responding to my messages the 3rd night after I was requiring about all the things that had been promised.
BARBARA
2024 年 6 月に 10 泊滞在