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Riviera Maya Suites

3.0 star property
Family-friendly Playa del Carmen hotel in Downtown Playa del Carmen with a marina

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riviera Maya Suites

Property grounds
Bungalow, 2 Double Beds, Kitchen | Down comforters, in-room safe, iron/ironing board, bed sheets
Suite Palmar, 2 bedroom Penthouse | Down comforters, in-room safe, iron/ironing board, bed sheets
Reception
Suite Palmar, 2 bedroom Penthouse | Down comforters, in-room safe, iron/ironing board, bed sheets

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Pet friendly
    Pet friendly
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Parking included
    Parking included
The price is ￥12,986
￥16,017 total
includes taxes & fees
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Penthouse, 3 Bedrooms

Superior Penthouse, 3 Bedrooms | Private kitchen | Coffee/tea maker, highchair

Superior Penthouse, 3 Bedrooms

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 16 sq m
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | Down comforters, in-room safe, iron/ironing board, bed sheets

Basic Double Room, 1 Double Bed

Highlights

Yard
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Day bed
Ceiling fan
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Penthouse, 2 Bedrooms

Superior Penthouse, 2 Bedrooms | Down comforters, in-room safe, iron/ironing board, bed sheets

Superior Penthouse, 2 Bedrooms

Highlights

Furnished balcony
Yard
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
  • 13 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Villa (Garden Villa)

Down comforters, in-room safe, iron/ironing board, bed sheets

Villa (Garden Villa)

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 180 sq m
  • Sleeps 9
  • 2 King Beds and 5 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms, Garden Area

Down comforters, in-room safe, iron/ironing board, bed sheets

Standard Apartment, 2 Bedrooms, Garden Area

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Garden View

Family Apartment, 2 Bedrooms, Garden View | Terrace/patio

Family Apartment, 2 Bedrooms, Garden View

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Bungalow, 2 Double Beds, Kitchen

Bungalow, 2 Double Beds, Kitchen | View from room

Bungalow, 2 Double Beds, Kitchen

Highlights

Furnished balcony
Yard
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Day bed
  • 80 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | Down comforters, in-room safe, iron/ironing board, bed sheets

Standard Apartment, 3 Bedrooms

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Standard Apartment, 3 Bedrooms, Garden View

Standard Apartment, 3 Bedrooms, Garden View | Down comforters, in-room safe, iron/ironing board, bed sheets

Standard Apartment, 3 Bedrooms, Garden View

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 180 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for 2 Bedroom, Penthouse

2 Bedroom, Penthouse | Down comforters, in-room safe, iron/ironing board, bed sheets

2 Bedroom, Penthouse

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 2 bedroom, balcony

Down comforters, in-room safe, iron/ironing board, bed sheets

Suite Palmar, 2 bedroom, balcony

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 3 bedrooms, garden view

Suite Palmar, 3 bedrooms, garden view | Down comforters, in-room safe, iron/ironing board, bed sheets

Suite Palmar, 3 bedrooms, garden view

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 180 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for Suite Palmar, 2 bedroom Penthouse

Suite Palmar, 2 bedroom Penthouse | Down comforters, in-room safe, iron/ironing board, bed sheets

Suite Palmar, 2 bedroom Penthouse

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 149.9 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar 1 Bedroom,balcony

Suite Palmar 1 Bedroom,balcony | Living room | 40-inch flat-screen TV with digital channels, TV, first-run movies

Suite Palmar 1 Bedroom,balcony

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 180.0 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Romantic Bungalow, 1 King Bed, Garden View

Romantic Bungalow, 1 King Bed, Garden View | Balcony

Romantic Bungalow, 1 King Bed, Garden View

Highlights

Furnished balcony
Yard
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Day bed
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

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￥16,533 total
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About the neighborhood

Map
77710, QROO, Playa del Carmen, Calle 32 Norte s/n y 1era Avenida, Centro

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Mamitas Beach - 4 min walk - 0.4 km
  • Playa del Carmen Main Beach - 4 min walk - 0.4 km
  • Quinta Alegría Shopping Mall - 7 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chez Céline - ‬2 min walk
  • ‪La Bodeguita del Medio - ‬2 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk

About this property

Riviera Maya Suites

Family-friendly hotel near Quinta Avenida
Close to Mamitas Beach and Playa del Carmen Main Beach, Riviera Maya Suites provides a marina, a rooftop terrace, and a garden. Active travelers can enjoy ecotours at this hotel. Stay connected with free WiFi in public areas, and guests can find other amenities such as laundry facilities and car rentals on site.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and an elevator
  • Barbecue grills, a front-desk safe, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Riviera Maya Suites include perks such as first-run movies and air conditioning, in addition to amenities like safes and free bottled water.
Extra amenities include:
  • Highchairs and baby baths
  • Down comforters and day beds
  • Showers, free toiletries, and hair dryers
  • 40-inch HDTVs with digital channels and first-run movies
  • Private yards, wardrobes/closets, and coffee/tea makers

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • Highchair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Built in 2006
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 500 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 600.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 2000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2800 per vehicle (roundtrip)
  • Pet fee: MXN 500 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned

Property is also known as

Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Frequently asked questions

Does Riviera Maya Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Riviera Maya Suites?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Riviera Maya Suites on Nov 29, 2024 start from ￥12,986, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Riviera Maya Suites pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 500 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Riviera Maya Suites?

Self parking is free at this property.

What time is check-in at Riviera Maya Suites?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Riviera Maya Suites?

Check-out is at noon.

Does Riviera Maya Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2800 per vehicle applies.

Where is Riviera Maya Suites located?

This family-friendly Playa del Carmen hotel is located on the Strip, within a 5-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Quinta Alegría Shopping Mall and Calle Corazón are also within 10 minutes.

Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 205 out of 261 reviews" "
Rating 8 - Good. 42 out of 261 reviews" "
Rating 6 - Okay. 6 out of 261 reviews" "
Rating 4 - Poor. 3 out of 261 reviews" "
Rating 2 - Terrible. 5 out of 261 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

cindy

Liked: Property conditions & facilities
My favorite place in Playa!!
Stayed 1 night in Nov 2024

8/10 Good

Carmen

Liked: Cleanliness, property conditions & facilities
Excellent location, friendly staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle Viene

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The location is close to the beach, shopping, restaurant and 5th avenue. It has a jungle vibe and you get to see animals visiting your balcony that you have not seen before. The staff are very attentive and welcoming.
Stayed 7 nights in Nov 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot away from the business
Stayed 6 nights in Nov 2024

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing as always! Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
As always, everything is perfect!
Stayed 1 night in Nov 2024

10/10 Excellent

cindy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely as always ... and always a warm welcome!!
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Nov 2024

6/10 Okay

SIXTO SR

Business traveler
Liked: Cleanliness
Disliked: Staff & service
buenas tardes,este es mi review de mi estancia en el hotel maya, hemos estado con mi familia 2 veces y esta fue la tercera vez y estuve yo solo en viaje de negocios, tuve un accidente en la noche al ir a el lobby a recoger una sábana que pedi en la mañana y no me la llevaron a el cuarto, estaba mojado el piso, no habia ningun senal de resbaloso y cai y al golpearme la cabeza me la corte,salio mucha sangre en el pizo,el guardia solo memiraba , le pedi alluda para levantarme y fue que me alludo despues de unos minutos, le dije que no hay ningun senal que indique que todo el pizo esta resbalozo y me dejo en el lobby sangrando y se fue a poner el senal despues regreso a limpiar la sangre del piso y agarro el telefono y se puso a hablar a alguien, me tuve que ir a mi cuarto a tratar de parar la sangre, a el dia siguiente sali para ir a el hospital para recibir 3 saturadas y medicina para que no se infectara y para la contucion, antes de irme a el hospital le pedi a la housekepper si podia limpiar mi cuarto porque la almohada y sabana estaba llena de sangre inluyendo el bano, ninguno del hotel se acerco para saber si se necesitaba algo o si queria un bendaje mientras hiba a el hospital,estuve dos dias mas para terminar el negocio que tenia. ,es muy triste que no tengan consideracion de los huespedes, me pregunto si se hubiaran actuado con una persona americana hubiera sido diferente? esa es una muy buena pregunta., tengo todas las fotos y la cortada que sufri en la cabeza .,muchas
Stayed 4 nights in Oct 2024

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here and had two bungalows, staff were helpful and very friendly. We had full self catering facilities, and the hotel was ideally located for the beach and for 5th avenue where all the night life is and planet of bars and restaurants. I would definitely choose this hotel again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very nice place.
Stayed 1 night in Oct 2024

10/10 Excellent

Connie

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Wonderful, nice service and a super easy location! Highly recommend!
Stayed 6 nights in Oct 2024

8/10 Good

Monica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay and we love this place and all of the people who work there
Stayed 5 nights in Oct 2024

8/10 Good

Ebony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious place
Stayed 6 nights in Jul 2024

10/10 Excellent

Eileen, Wellington

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Super chill place one block from 5th Ave but in a lush jungle setting! The staff could not be nicer and everything kept super clean …
Stayed 7 nights in Sep 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to beach. Facility was well kept and clean.
Stayed 3 nights in Sep 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Melissa

Stayed 3 nights in Aug 2024

10/10 Excellent

Isabel

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay with family. Nice clean pool. Very clean rooms and comfortable stay.
Stayed 1 night in Aug 2024

6/10 Okay

Guadalupe, Van Nuys

Stayed 2 nights in Jul 2024

10/10 Excellent

Lee

Stayed 1 night in Jul 2024