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Hacienda Susula

3.5 star property
Hotel in Mérida with 3 outdoor pools and free breakfast

Choose dates to view prices

Photo gallery for Hacienda Susula

3 outdoor pools
Terrace/patio
Restaurant
Junior Suite Swim Out- 1 King | Bathroom | Shower, free toiletries, towels, soap
Junior Suite Swim Out- 1 King | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Jr Suite W/Terrace & Pool View-1 King

Jr Suite W/Terrace & Pool View-1 King | Premium bedding, minibar, in-room safe, blackout drapes

Jr Suite W/Terrace & Pool View-1 King

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Ceiling fan
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Swim Out- 1 King

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite Swim Out- 1 King

Highlights

Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite W/Terrace & Pool View- 2 Queen

Suite W/Terrace & Pool View- 2 Queen | Premium bedding, minibar, in-room safe, blackout drapes

Suite W/Terrace & Pool View- 2 Queen

Highlights

Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Ceiling fan
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Swim Out- 2 Queen

Suite Swim Out- 2 Queen | Premium bedding, minibar, in-room safe, blackout drapes

Suite Swim Out- 2 Queen

Highlights

Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Ceiling fan
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite Swim Out- 2 King

Master Suite Swim Out- 2 King | Living area

Master Suite Swim Out- 2 King

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
2 bedrooms
Premium bedding
  • Sleeps 4
  • 2 King Beds

View all photos for Suite W/ Terrace & Pool View- 1 King

Suite W/ Terrace & Pool View- 1 King | Premium bedding, minibar, in-room safe, blackout drapes

Suite W/ Terrace & Pool View- 1 King

Highlights

Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Ceiling fan
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite & Pool View-1King & 2 Queen

Master Suite & Pool View-1King & 2 Queen | Living area

Master Suite & Pool View-1King & 2 Queen

Highlights

Balcony
Private plunge pool
Private rooftop hot tub
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
2 bedrooms
Premium bedding
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Suite Swim Out- 1 King bed

Suite Swim Out- 1 King bed | Premium bedding, minibar, in-room safe, blackout drapes

Suite Swim Out- 1 King bed

Highlights

Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Ceiling fan
Private bathroom
Coffee/tea maker
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
97314, YUC, Mérida, Calle 18 S/N, Between 19 and 21, Susulá

What's nearby

  • U.S. Consulate Merida - 12 min drive - 10.5 km
  • Yucatan International Convention Center - 12 min drive - 10.9 km
  • US Visa Applicant Service Center - 12 min drive - 10.2 km
  • Paseo de Montejo - 13 min drive - 11.6 km
  • Mérida Cathedral - 13 min drive - 10.8 km

Getting around

  • Teya-Merida Station - 36 min drive
  • Mérida International Airport (MID) - 17 min drive

Restaurants

  • ‪Estrella de Mar II - ‬7 min drive
  • ‪Jardín Mastache - ‬6 min drive
  • ‪Cazito Mágico Juan Pablo - ‬4 min drive
  • ‪Plaza Garibaldi - ‬7 min drive
  • ‪Pollos el Leñador - ‬5 min drive

About this property

Hacienda Susula

Hotel near a zoo
At Hacienda Susula, you can look forward to free continental breakfast, a poolside bar, and a rooftop terrace. In addition to a garden and an outdoor entertainment area, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Other perks include:
  • 3 outdoor pools
  • Free self parking
  • Luggage storage, smoke-free premises, and wedding services
  • A banquet hall, a 24-hour front desk, and outdoor furniture
Room features
All guestrooms at Hacienda Susula include comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Showers and free toiletries
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 9:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Hacienda Susula Hotel
Hacienda Susula Mérida
Hacienda Susula Hotel Mérida

Frequently asked questions

Does Hacienda Susula have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 9:30 AM–10:00 PM.

Is Hacienda Susula pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda Susula?

Self parking is free at this property.

What time is check-in at Hacienda Susula?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hacienda Susula?

Check-out is at noon.

Where is Hacienda Susula located?

Situated in Mérida, this hotel is 1.1 mi (1.8 km) from Animaya Zoological Park and within 6 mi (10 km) of Zoological Park of Centenario and Parque Zoológico del Centenario. Park of the Americas and Merida Clinic are also within 6 mi (10 km).

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Hacienda Susula Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 22 reviews
Rating 8 - Good. 5 out of 22 reviews
Rating 6 - Okay. 1 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samara

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo excelente
Stayed 5 nights in Feb 2025

8/10 Good

Jaime Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities
Buen lugar
Stayed 1 night in Apr 2025

10/10 Excellent

Giobana patricia

Liked: Cleanliness, amenities
Excelente , todo muy lindo el servicio fue espectacular y la comida no que decir
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos Avelino

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2025

8/10 Good

Moises

Stayed 1 night in Jan 2025

8/10 Good

Moises

Stayed 1 night in Jan 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable el lugar, y no están insistiendo en salir a las 12 del día, muy bonitas las albercas y muy buen servicio y muy cómodo
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

CYNTHIA

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Todo esta super bien el restaurante es una joya, la comida es muy buena sin embargo el servicio es pesimo ya que es muy lento, para llevarme una cerveza a mi cuarto duraron 1hr 30min
Stayed 4 nights in Dec 2024

6/10 Okay

Omar

Liked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Karl Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia Inolvidable y Placentera

Una experiencia inolvidable y muy recomendable. El personal que nos recibió y atendió siempre fueron muy amables. Regresaría
Stayed 2 nights in Dec 2024

10/10 Excellent

miguel angel

Stayed 1 night in Aug 2024

10/10 Excellent

TITO DE JESUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar muy bonito, limpio, la alberca bastante amplia, todo muy bien, solo faltaría mas opciones de alimentos , ya que la carta de restaurante tiene pocas opciones
Stayed 2 nights in Aug 2024

10/10 Excellent

Sang Eun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James

Stayed 1 night in Jul 2024

10/10 Excellent

Lucero Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024