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"Staff are friendly and attentive to your needs "

"The staff are very helpful, the area isn’t loud but there is a station close by that can get you to any major station in Tokyo. "

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"Family of 4 (2 teenagers), we were out most of our stay exploring Tokyo. Thus, we used the hotel just to sleep. Located close to several subway lines, about 5-7 minutes walk to each station. There’s a family-mart across the street for snacks or drinks, and many nearby restaurants. About 30 minutes away from Shinjuku, Shibuya and Tokyo Station. Would stay again. "

"It’s very convenient location, inside of the terminal. There are many restaurants & stores in the same terminal so that you can walk to all of these places. Also, it’s very quiet and safe."

"Great hotel amazing customer service."

"Great location, close to transit and restaurants "

"2nd time in this hotel. Location is very convenient and the train station is right outside the hotel and Ginza a just a short walk away. Airport limousine stops right at the driveway. Very quiet location but not much food outlets in the vicinity, unlike Shinjuku area. "

"This is my 3rd time staying at the Shinjuku Washington Hotel. I have enjoyed it each time. The staff were great and helpful. There is a Family Mart on the 1st floor. It is also within walking distance of Shinjuku station."