Find Pet-friendly Hotels in Kita

"The room was adjacent to the subway line, with single-glazed windows. The toilet seat was not attached, one of the window latches was missing, and the room was generally in poor condition. The room was smoking, even though the info on hotels.com made no mention. After booking a new hotel I canceled the 2nd night. The owner refused to give any refund saying, "Its' a cheap hotel." When I said it's false advertising to call it a 2.5-star hotel, the owner claimed he doesn't set the rating."