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Tru by Hilton Jackson, MI

2.5 star property
Hotel in Jackson with free breakfast and a 24-hour fitness center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Tru by Hilton Jackson, MI

Reception
Pool
Exterior
Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Air conditioning
    Air conditioning
The price is ￥12,888
￥14,306 total
includes taxes & fees
Nov 24 - Nov 25
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

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Home2 Suites by Hilton Jackson MI
Breakfast included
Pet friendly
Kids pool
Parking included
9.0 out of 10, Wonderful, (463)
The price is ￥16,300
￥18,093 total
includes taxes & fees
Nov 24 - Nov 25
Home2 Suites by Hilton Jackson MI

About the neighborhood

Map
49202, MI, Jackson, 2401 Shirley Dr

What's nearby

  • Art 634 - 5 min drive
  • Michigan Theatre of Jackson - 5 min drive
  • JAX 60 - 6 min drive
  • Henry Ford Allegiance Health - 7 min drive
  • Cascade Falls - 8 min drive

Getting around

  • Jackson Station - 5 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 63 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Buffalo Wild Wings - ‬2 min drive

About this property

Tru by Hilton Jackson, MI

Property highlights
Take advantage of a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services at Tru by Hilton Jackson, MI. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
Other perks at this hotel include:
  • Free self parking
  • Coffee/tea in the lobby, free newspapers, and a 24-hour front desk
  • Smoke-free premises and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 93 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Jackson MI Hotel
Tru Hilton Jackson MI
Tru by Hilton Jackson, MI Hotel
Tru by Hilton Jackson, MI Jackson
Tru by Hilton Jackson, MI Hotel Jackson

Frequently asked questions

Is Tru by Hilton Jackson, MI pet-friendly?

Yes, Tru by Hilton Jackson, MI allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Tru by Hilton Jackson, MI?

As of Nov 8, 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Jackson, MI on Nov 24, 2024 start from ￥12,888, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tru by Hilton Jackson, MI?

Self parking is free at this property.

What time is check-in at Tru by Hilton Jackson, MI?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Tru by Hilton Jackson, MI?

Check-out is at noon.

Where is Tru by Hilton Jackson, MI located?

Situated in Jackson, this hotel is within 3 mi (5 km) of R.A. Greene Park, Lions Park, and Jackson Crossing Mall. Rod Mills Park and Keeley Park are also within 3 mi (5 km).

Tru by Hilton Jackson, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 487 out of 792 reviews" "
Rating 8 - Good. 186 out of 792 reviews" "
Rating 6 - Okay. 61 out of 792 reviews" "
Rating 4 - Poor. 29 out of 792 reviews" "
Rating 2 - Terrible. 29 out of 792 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jerry, Jackson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast included! Love the coffee!
Stayed 3 nights in Oct 2024

8/10 Good

BRAD

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The property was cleaned, and I felt safe.
Stayed 1 night in Nov 2024

10/10 Excellent

Christina, Saginaw

Liked: Cleanliness, staff & service, property conditions & facilities
Cheryl the lady running breakfast was completely amazing! She deserves a raise and shown appreciation
Stayed 2 nights in Nov 2024

8/10 Good

Sharilyn

Traveled with family
Liked: Staff & service, property conditions & facilities
Amazing lounge area by the front desk. Plenty of seating and tables for plaing games with family.
Stayed 2 nights in Oct 2024

6/10 Okay

heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people working there
Stayed 1 night in Oct 2024

10/10 Excellent

Chaf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Terri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice an clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suggestion: Install dimmer switches on light fixture above night stand. The lights were very bright. Thank you!
Stayed 2 nights in Oct 2024

6/10 Okay

Rebecca

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, amenities
The pool had dead bugs and webs on every window and the bathroom/changing room was dirtier than a porta-potty. It smelled like stale pee. Dropped my ring on the bed frame and when we went to lift to go search for it, i wish i would have never seen what the mattress was sitting on. Not many breakfast options to choose from. The remote in the room had no back to it so it barely worked unless you held the batteries down and angled it a certain way. No water bottles available (unless you paid) or cups in the room to go get water. Just very very unclean
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Stayed 1 night in Sep 2024

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, amenities
Room not ready at 4:30, check-in is 3pm, dirty bathroom, broken blind, no shampoo, dirty floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice. Love that our room flooring was not rug and the beds were comfortable. The only negative and really not terrible, was that I found the pillows way too soft.
Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were great. Breakfast really good too with lots of choices along with being clean and reasonably priced
Stayed 3 nights in Sep 2024

8/10 Good

Eric

Stayed 2 nights in Sep 2024

10/10 Excellent

james

Clean quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Sep 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Only thing is low water pressure in the shower
Stayed 1 night in Sep 2024

6/10 Okay

Debbie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great facility but not great morning breakfast. Food not refilled and staff not happy to do so.
Stayed 2 nights in Sep 2024

4/10 Poor

Lluvia, Bloomfield hills

My room wasn’t ready till 4 pm los I had 2 room and the shades were not working on both rooms .,
Stayed 1 night in Sep 2024

8/10 Good

Michael, Las Vegas

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean, comfortable property close to several restaurants
Stayed 1 night in Sep 2024

6/10 Okay

Brittani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We tried to check in at 3:30. Check in started at 3:00. We waited a half hour and still were unable to get to our room because it was not ready. They had a shortage of housekeeping staff. They put our name on a waitlist along with many others who were waiting for a clean room. We finally left to go to our event and came back at midnight to check in. Our room was clean. All of the staff we encountered were very nice and helpful. However, it was very disappointing that we could not check in when we wanted to.
Stayed 1 night in Aug 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Super nice staff!
Stayed 1 night in Aug 2024

10/10 Excellent

Chandler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast options could definitely be better but other than that it was great.
Stayed 1 night in Aug 2024

10/10 Excellent

N

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Aug 2024