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"Fantastic location in the middle of the Sassi!! Cannot beat the views from the various suites! Taxis are also able to drive right up to the hotel, which made for a very convenient pick up and drop off. And the breakfast! WOW! One of the best we have had in Europe in terms the wide variety of local selection and service. The room was quite large and cozy for a cave. It was a little damp/stuffy, plus the floor had small ants all over the place, but can't really complain about that given you are staying in a cave. As this is also a spa, I was expecting a little better amenities in terms of body wash, hair wash, etc. They do provide slippers though which was amazing on the stone floors. We only stayed one night, so did not get a chance to check out the spa but would have loved to. Would highly recommend staying here!"

"The staff were very kind and helpful. Beautiful room and great location."

"The staff were all excellent. Location was great. Hotel shuttle service was awesome. "

"Resort is incredibly beautiful. Most if the staff were very friendly. However the keycard I had to purchase for 30e did not work at restaurant and bar. And the property is very large. I was directed back to the check in twice which was annoying the second time. And they don’t accept cash or visa. Just the key card. I had no choice but to order the buffet- a la carte was no available. Aside from this I enjoyed my short 1 night stay. Ps no one answers the phone, tv remote doesn’t work and neither did AC"