We stayed in the bunkhouse. The room was extremely small. The queen bed basically took up the whole room. No bedside outlets or smart tv. The walls are so thin we could hear the people next to us all night. For the price, we didn’t think this stay was worth it.
Lauren
2025 年 2 月に 1 泊滞在
10/10 (非常に良い)
Jeffrey
2025 年 1 月 5 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Stayed at this property numerous times over the years. They’ve made wonderful updates and it truly feels like a mountain lodge with an amazing bar and gorgeous seating area. The restaurant was closed so we didn’t get to try it. Would highly recommend it to anyone wanting a quiet escape to a truly charming inn.
Jeffrey
2025 年 1 月に 1 泊滞在
8/10 (良い)
MELINDA
カップルで旅行
2025 年 1 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Unfortunately this was our second stay at HMH in the past 12mos and each time we were greeted with a surprise. We want so much to LOVE this property but unfortunately feel it is quite overpriced considering the lack of attention to detail and disclosure.
Positives - Bed and linens were cozy, comfortable and clean. The fireplace was roaring and lobby warm.
Cons - This visit we were "surprised" by learning the restaurant was closed for 2 weeks. We prefer the convenience of an all in one property and typically at a boutique style hotel we plan to take in ALL amenities disclosed. I did go back to the website and drilled down on the restaurant tab to find a small print disclosure of this. Unfortunately this was not disclosed on the hotel main website tab when I attempted to book directly, nor expedia as an amenity that was not available. While the HMH is charming in style they lack in attention to detail and these types of disclosures.
Our room was in the bunkhouse and was rather chilly and drafty. The hair dryer was extremely dated and only blew cold air to which I shared with the front desk staff. The trash can had not been emptied and there was only one tiny trash receptacle available in the room. The front porch was quite scattered with firewood and exterior somewhat neglected.
We will try other lodging options next time in Highlands but still love the coziness of the Ruffed Grouse onsite restaurant and will return for dining only in the future.
MELINDA
2025 年 1 月に 1 泊滞在
10/10 (非常に良い)
Brittany
カップルで旅行
2024 年 12 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One of the best days that I’ve ever had! This charming mountain getaway feels like you’re walking through a Hallmark town. Would highly recommend this to anyone that is looking for a charming fall getaway.
Brittany
2024 年 9 月に 3 泊滞在
10/10 (非常に良い)
Ann
2024 年 12 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One night in Highlands
Great location, very clean and safe.
Ann
2024 年 12 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
2024 年 12 月 18 日
気になった点 : 施設のコンディションと設備、客室の快適度
Location was A+ as well as bedding. However, the bed filled most of the room therefore not leaving room for anything else. The size of the closet was 1.5 ft x 4.5 ft at best.
宿泊されたお客様
2024 年 12 月に 2 泊滞在
10/10 (非常に良い)
Hayden
2024 年 12 月 16 日
Hayden
2024 年 12 月に 2 泊滞在
6/10 (普通)
William
2024 年 12 月 4 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
William
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Donald
家族旅行
2024 年 11 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A few things inside unit needed fixed. Definitely need a larger trash can.
Donald
2024 年 11 月に 3 泊滞在
6/10 (普通)
Linda
家族旅行
2024 年 11 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
Great location but tight quarters.
Bunk house room and bathroom extremely small. Mattress was extremely soft. Wall unit extremely noisy.
Linda
2024 年 11 月に 2 泊滞在
10/10 (非常に良い)
Joe
2024 年 11 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Location, it quiet and close to restaurants I liked the way things were in walking distance and was able to enjoy the culture and different shops and eateries. I would recommend it to everyone as a great weekend getaway.
Joe
2024 年 11 月に 3 泊滞在
10/10 (非常に良い)
Richard
ペット同伴の旅行, 家族旅行
2024 年 11 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We travel with our dogs and they made the stay easy and enjoyable for us and our pets. Will definitely stay again.
Richard
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Kelsey
カップルで旅行
2024 年 11 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful property in such a great location! The rooms were on the smaller side but so beautiful & cozy, and honestly we wanted to spend most of our time on the first floor by the fire or outside enjoying a glass of wine!
Kelsey
2024 年 10 月に 3 泊滞在
10/10 (非常に良い)
CHARLES、Decatur
カップルで旅行
2024 年 11 月 1 日
良かった点 : スタッフとサービス、施設のコンディションと設備
No thanks.
CHARLES
2024 年 10 月に 1 泊滞在
10/10 (非常に良い)
Teresa
2024 年 10 月 31 日
Teresa
2024 年 10 月に 1 泊滞在
10/10 (非常に良い)
Xi
2024 年 10 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Xi
2024 年 10 月に 1 泊滞在
8/10 (良い)
Jody
カップルで旅行
2024 年 10 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient to downtown, easy to walk to dining. Only thing the rooms need are bigger garbage can(s) and USB ports for charging. Staff was wonderful, Delores, Jane, Suzanne and Sherry the manager. All helpful and friendly. Oh Yea, need to get the propane tank filled for the outdoor fire pit.
Jody
2024 年 10 月に 2 泊滞在
6/10 (普通)
Bridget
2024 年 10 月 8 日
良かった点 : 清潔度、客室の快適度
HMH is good, bunk house not great!
Our stay was a lot of fun in highlands, NC. Overall the HMH is good, beautifully decorated and cozy. The negatives were that the hotel bar was closed every night we were there. Also the bunk house is very loud. You can hear other guests and noises outside very easily. Also they definitely lean into the vintage decor, however we had a dresser that was missing 3 knobs so you couldn’t utilize the drawers. There were also sconces on the wall that were loose and falling out of the wall.
Bridget
2024 年 10 月に 2 泊滞在
4/10 (不満)
paul
家族旅行
2024 年 10 月 6 日
気になった点 : 施設のコンディションと設備、客室の快適度
Rooms to small, limited closet space, small bathroom, difficult to set the room temp..overpriced on weekends
paul
2024 年 10 月に 2 泊滞在
2/10 (非常に不満)
Audrey
カップルで旅行
2024 年 10 月 2 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Audrey
2024 年 9 月に 2 泊滞在
2/10 (非常に不満)
Margaret、Sebastian
2024 年 10 月 1 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
They wouldn’t let me stay because they have no power/water