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Hanoi Passion Suite Hotel

3.5 star property
Lakefront Hanoi hotel connected to the convention center, steps from Quan Chuong Gate

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Photo gallery for Hanoi Passion Suite Hotel

Family Room, Balcony | View from room
View from property
Family Room, Balcony | Free minibar items, in-room safe, desk, soundproofing
Front of property - evening/night
Poolside bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double or Twin Room

Free minibar items, in-room safe, desk, soundproofing

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Living room | Flat-screen TV

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Free minibar items, in-room safe, desk, soundproofing

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Balcony

Family Room, Balcony | Free minibar items, in-room safe, desk, soundproofing

Family Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
Flat-screen TV
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Hanoi, 72 Tran Nhat Duat, Hoan Kiem

What's nearby

  • Quan Chuong Gate - 2 min walk
  • Dong Xuan Market - 4 min walk
  • Hoan Kiem Lake - 11 min walk
  • St. Joseph's Cathedral of Hanoi - 18 min walk
  • Hanoi Opera House - 2 min drive

Getting around

  • Hanoi Long Bien Station - 5 min drive
  • Noi Bai Intl. Airport (HAN) - 37 min drive

Restaurants

  • ‪Gao Cafe - ‬3 min walk
  • ‪Arena Club - ‬1 min walk
  • ‪Pizza Lovers - ‬3 min walk
  • ‪Bún chả Nguyễn Siêu - ‬3 min walk
  • ‪Phương Béo - Mỳ Vằn Thắn Sủi Cảo Tôm Tươi - ‬2 min walk

About this property

Hanoi Passion Suite Hotel

Hotel near Quan Chuong Gate
Located close to Bach Ma Temple and Dong Xuan Market, Hanoi Passion Suite Hotel provides free cooked-to-order breakfast, a terrace, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and a 24-hour front desk
  • A porter/bellhop, scooter rentals, and concierge services
  • A TV in the lobby, luggage storage, and a front-desk safe
Room features
All guestrooms at Hanoi Passion Suite Hotel include comforts such as air conditioning, as well as amenities like free WiFi and minibars (stocked with some free items).
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar (limited items)
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 10.0 per stay

Important information

Optional extras

  • Airport shuttle fee: VND 414000 per vehicle (one way)
  • Rollaway bed fee: VND 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 5-12 years old for breakfast when sharing existing bedding.

We should mention

This property does not have elevators

Property is also known as

Passion Suite Hotel
Hanoi Passion Suite
Passion Suite
Hanoi Passion Suite
Hanoi Passion Suite Hotel Hotel
Hanoi Passion Suite Hotel Hanoi
Hanoi Passion Suite Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi Passion Suite Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hanoi Passion Suite Hotel?

Check-in begins at 2 PM.

What time is check-out at Hanoi Passion Suite Hotel?

Check-out is at noon.

Does Hanoi Passion Suite Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 414000 per vehicle applies.

Where is Hanoi Passion Suite Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Quan Chuong Gate, Dong Xuan Market, and Ta Hien Street. Bach Ma Temple and Ancient House are also within 10 minutes. Hanoi Railway Station is 28 minutes by foot.

Hanoi Passion Suite Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 55 reviews" "
Rating 8 - Good. 24 out of 55 reviews" "
Rating 6 - Okay. 3 out of 55 reviews" "
Rating 4 - Poor. 0 out of 55 reviews" "
Rating 2 - Terrible. 3 out of 55 reviews" "

8.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In our trip to Vietnam, Taiwan, HK this was the best hotel even though it was the cheapest. We got large rooms with two double beds, intricately made for us. However what was exceptional was the service. The room was 5 floors up and there was no elevator (not the best) but the receptionist made up for it by carrying our heavy luggage up the stairs. When we were checking out too, we called front desk. Le climbed 5 set of stairs immediately to grab the heavy items from us. Apart from this, all our needs were taken care of. We were picked up from the hotel with a guy carrying placard with my name. We were picked up from the hotel by taxi for the airport. We were able to give all our dirty clothes for laundry to the front-desk and receive it next morning. We were picked outside our hotel for Halong Bay tour due to it's convinient location in Old Quarter. The front-desk staff was very thorough at booking these. The front desk guy (Le) also gave us a map explaining where to look for shopping in the night. Hanoi Weekend Night Market is a 5-minute walk away from the hotel. French Quarter is 15-minute walk. Once we had a problem with hot water. We called front-desk, Le came immediately up 5 flight of stairs and instructed us on how to use the water heating system. We made sure to tip Le in the end for his help. In summary, huge spacious room in an excellent location with unparalleled service for dirt-cheap price (18$).
Stayed 2 nights in Dec 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Nice place. Just 2 minor things they could pick up .on But overall liked it there Mia the owner nice woman friendly and helpful
Stayed 3 nights in Oct 2019

8/10 Good

macario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was okay but the location was not good
Our stay at Hanoi passion suite was okay except its location was not good
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
When we moved the bed to look for something you could see it hadn't been properly cleaned in a while. The hotel were understanding and so were expedia. The staff are excellent and always on hand to help. Would recommend using a launderette away from the hotel as significantly cheaper.
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and great customer service. Ms. Mien, the manager was great. Next time I travel to Hanoi I am going to stay on this hotel, I recommend it. Thank you.
Stayed 3 nights in May 2019

8/10 Good

Ryan Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passion suite hotel
Hotel in good location for old quarter.
Stayed 3 nights in Apr 2019

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is outstanding. They were so very helpful. This is a small hotel with rooms on four floors without an elevator. So be prepared to go up and down steps. The location was perfect for my needs in the old quarter of Hanoi.
Stayed 5 nights in Mar 2019

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff
The passion suite hotel has all the essentials for a traveler. No extra frills. My room was comfortable. I did not have a room with a window. But that was fine for my needs. There are four floors and no elevator. But the staff is very helpful in getting your luggage to your room The staff is outstanding. They are very very friendly and very very helpful. They speak and understand English well. The location is in the old quarter. This is very convenient for wandering in the main market and in the night market and in the lake area. It is very convenient to the bus facilities and, I believe, the train. This location was perfect for my interests and my needs. Breakfast is included. The staff is the best.
Stayed 3 nights in Mar 2019

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff and rooms are very clean. Only slight negative would be there is no escalator, you would have to walk up the stairs. Overall an Excellent hotel to stay at.
Stayed 2 nights in Dec 2018

6/10 Okay

Kate, Australia

Liked: Staff & service
Disliked: Property conditions & facilities
Whilst this hotel offers great value for money in the heart of the old quarter action, it is definitely a bit rough around the edges in terms of condition and cleanliness. But the staff were fantastic, the breakfast was decent and the rooms have everything you need. So if you don’t mind the constant traffic noise (and occasional inconsiderate guests who shout and carry on in the stairwell at 1am), the slight grunginess and the stair climb (we were on 5th floor) then it’s fine.
Stayed 2 nights in Jan 2019

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location and value.
It is hard to imagine better value and location in combination with cleanliness and friendliness. The rate was exceptional and included a cooked to order breakfast. The hotel is a couple hundred metres away from Gate 1 into the old quarter and I was able to walk everywhere. The proprietors were lovely and the room very clean. It is a legitimate three star and more than adequate unless you are the type of person who is super picky and want luxurious appointments. It does not have that but was extremely clean. The only other thing people should be aware of is that there are six floors but no elevator which was not a problem for me but could present issues for some.
Stayed 5 nights in Dec 2018

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Our stay in this hotel was very good. Room was clean and spacious, bathroom with everything properly working. Van Hau, the receptionist, was extremelly welcome and helpful.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!
We enjoyed our stay In this hotel. From the time we were picked-up from the airport until we checked-out. From the driver who is very courteous and helpful. To Va Hau who welcomed us when we arrived very early because our flight was delayed, he is very willing to help us with everything we need. And most especially to Chef Tu who makes the best breakfast. The room is spacious enough for 4pax. The only set-back was the water supply was not available from 11PM to 8AM because of some leaking problems. I highly recommend this hotel for future Hanoi travellers.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and room
The staff at the hotel were lovely, helpful and wanted to talk. We had a room at the back of the hotel without a window which was fine. The beds are very big and rooms are a decent size. Only thing was at night it was very noisy as the hotel is on a main road. You can hear all of the cars all night and also some of the bars that are behind the hotel playing loud music. We would still stay here again though as the staff were so friendly, the room was quite cheap and the breakfast was really nice. The location is good as it's only a couple of minutes walk from the old quarter.
Stayed 4 nights in Nov 2018

8/10 Good

MARIA

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, aĺl very welcoming and friendly. Booked our Halong Bay tour with them and extremely happy with it. Location is on busy street but dont hear noise inside hotel. Close to night market and lake. Breakfast is good.
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean and quiet. Nice breakfast and helpful staff.
Stayed 2 nights in Nov 2018

10/10 Excellent

Po Leung D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and staff
Our stay at the Hanoi Passion was excellent. As soon as we arrive, we were given orange juice. Mia, the manager helped us booked the transfers from and to the airport. She was very helpful in booking us a day trip to Tam Coc. The staff helped us with getting the luggage to our room. Then the excellent cook to order breakfast. All this and at a very reasonable price and a location 5 minutes walk to old town. Thanks to Mia and staff for a great time in Hanoi. Highly recommended!
Stayed 2 nights in Nov 2018

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff could not have been more helpful
Hotel comfortable. On a main road so get a room at the back if you want some peace at night. Those rooms do not have an external window but at least they are quiet. Breakfast fine - cooked to order. The staff were friendly and extremely helpful (especially Mia and Henry) - giving us local tips and making bookings for us. Recommended.
Stayed 3 nights in Nov 2018

10/10 Excellent

America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Stay In Central Of Hanoi
My time in Passion Suite hotel was very good. As a solo female traveler I always look for somewhere safe and central to stay. The hotel is very easy to walk to all the locations. The front desk is very helpful. Henry took so much care of me. He was happy to help me with everything I needed from airport transfer to Ninh binh transfer. He has made me feel at home. Thank you Henry! Also the breakfast at the hotel was terrific. It was made to order and very fresh juices are available as well. I would recommend anyone whether its family or solo traveler to stay in Passion suite hotel. America XO
Stayed 2 nights in Oct 2018

10/10 Excellent

Christophe

Amazing stay!
Stayed 3 nights in this hotel. Wonderful location, close to everything and I felt safe the whole entire time. Rooms is great, clean spacious and AC works perfectly. The whole premise is clean and spotless. The most amazing thing about this hotel is the staff. The manager, I believe her name is Mia is always smiling and willing to help. Ken at the reception is an amazing guy!! I had trouble withdrawing from the ATM and he gave me a ride to citycenter on his scooter!! Where can you get this kind of service?!? Good job Ken!! Also I arrived on a Sunday at 10am, way before check in time which is at 2pm. Ken arranged everything so that I can get an early check in. The staff invited me few times to join them for lunch but I was too tired and felt a bit shy. Ladies who prepare the breakfast are always smiling also and the cleaning lady is really nice as well. I have only good things to say about this hotel and wish I can come back soon!! Thank you the staff at Hanoi Passion Suite for making my stay in Hanoi so much enjoyable!!! Christopher
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location
Service was great from start to finish. Breakfast was good and location ideal...steps from the old town wall. No lift, but luggage is carried up and down the stairs for you.
Stayed 2 nights in Aug 2018

10/10 Excellent

Saurin, Burlington, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great value for your money
I have stayed in other similar hotels in Hanoi, however this place compared to others is great value because of their location (you can get Grab very fast as it is on main road and walking distance to "old quarters"). Very clean room as well as washroom. Their manger Mia was exceptional in customer service and fluent in English. I would stay here every time I come to Hanoi and highly recommend to anyone who is looking for a great value for their money.
Stayed 1 night in Jul 2018

10/10 Excellent

Sli, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Passion Hotel in Hanoi
Excellent place to stay in Hanoi And will recommend it
Stayed 1 night in Feb 2018