2/10 Terrible
Jackie L.
Jun 27, 2024
Disliked: Cleanliness
Horrible management
Never ended up staying in home. When we arrived. The propery manager was there said the water in the toilet's was black but faucet water clear. Home was not clean. Kitchen floor clearly not mopped something sticky all over. Two lg paint buckets left in living room. Food on kitchen floor. A closet with broken glass light bulbs. 2 hours after being there faucet water running black. I called property management and he offered relocation to home 20 minutes away less bedrooms and bathrooms not fully air conditioned. Two and half hours into our stay I received an email stating our home was no longer available. We had no other option but to take relocation we could not find a hotel or comparable home. We were traveling with small children and the confusion was stressful for all. Vacasa offered refund of cost of the lesser house . That is it. Will never stay in a home they manage again.
Jackie L.
Stayed 2 nights in Jun 2024