Downtown Kansas City Vacations from ￥273,654

The property was perfect

Staff were very friendly.

The room was 250 dollars and the television did not work. The desk ladies did all they could. Gave me 3 different remotes and a set of batteries so I could figure it out. They agreed to give me credit, but since I used Expedia, I was out of luck. They did comp me my Gatorades.

My wife and I have been staying at this specific hotel at least once a year for more than 20 years. We have to say, it’s really slipped a few notches. More specifically: 1. They charge $25 per night if you want to park in the parking garage on the property. We did park there because of an overnight ice storm. We were alarmed to see shattered auto glass directly beside our car the next morning. It appeared the car beside ours had been broken into. It definitely didn’t make us feel safe, or feel our $25 parking fee garnered us a safe place for our vehicle. 2. They’ve always had a fantastic hot buffet breakfast in the downstairs restaurant. That’s been eliminated. You can still order a hot breakfast from a limited menu, but you have to eat at one of only two tables in the lobby. The two tables had heavily soiled cloth chairs, and the ice cold wind from the front door opening made the breakfast experience miserable. 3. Our room was clean (it always is at this hotel), but the view outside our window included large broken branches, quite a bit of garbage from who knows where, and even an old industrial rooftop air vent laying in the grass?? Not exactly a scenic view of the Plaza. We also noted the parking garage directly beside this hotel is closed and for sale, and has been vandalized with graffiti. On the next block, several businesses are also shuttered, lending to the impression that this is a declining area in popularity and safety.

Room was lovely! Jacuzzi Suite, large room. The bed was hard though and the room not soundproof.