イロコス地方 ホテル

「サイトでの施設紹介では、シャトルバスと記載があったが実際にはない。タクシーを呼んでもらったが来るまでに40分以上かかった。プールバーも18時まで営業のはずが従業員がいない。中庭で毎晩結婚式が行われていてかなりうるさい。ツインで部屋を頼んでいたが、なぜかセミダブル、シングル、エクストラベッドの3台が入っていた。 フロントの対応はよかった。」

「The place was clean and the staffs are accommodating.」

「Excellent breakfast area. No cable tv」

「The staff was very attentive. Due to a food allergy there was a need for special food preparation. Do to a miscommunication There was a mishap in the kitchen, however the staff took ownership and special precautions to ensure guests safety. It did take over an hour and a half to get a food order for 5. Under normal circumstances, this would not have been concerning except for we had traveled a great distance that day and hadn’t stopped for food.」

「Great pool area 」

「The whole family enjoyed the stay. The place is amazing」

「ベルキャプテン、フロントスタッフの対応が素晴らしかった。 チェックイン時間より6時間も早い午前9時に到着したにも関わらず、最大限の努力をしていただき、午前11時には部屋を使う事が出来た。」

「Staff are friendly and accomodating .Breakfast is plated which is not good .They dont have any kettle in your room.The space of the room for people is too small .」

「Great stay for the price. The property is clean, staff is friendly and the food is decent. Located in the city but a little ways away from the busy streets.」

「Beautiful property. Very peaceful stay. Really accomodated the whole family.」

「Place nice. Friendly people. 」

「ゆっくり過ごせて良かったです。」

「The Hotel was under a major renovation at the time of check-in. The first room was on the floor with heavy noise from the construction. The second room had no water pressure in the shower. The third room had a broken window lock. The fourth room had a connecting door. To the next room. Only a single door separated the two rooms. There was no hot water and they kept turning the electricity off and on during the day, like the construction workers were trying to find which switch powered a...

「マッサージをフロントに頼んだが、指定時間に来ず、問い合わせるも、言い訳ばかりで謝りもしない。再度フロントに電話するも（4、5回）今度は出なくなる始末。お客の要望、不満を何とか解決しようというやる気、が感じられなく、フィリピン文化?と割り切るしかなかった❗ 」