Hotel Riu Latino - Adults Only

4.0 star property
Elegant adults-only hotel on the beach

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Riu Latino - Adults Only

5 outdoor pools, pool umbrellas, sun loungers
Poolside bar
Aerial view
Aerial view
Nightclub
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • All inclusive
  • Bar
    Bar
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
The price is ¥36,282
¥44,377 total
includes taxes & fees
Nov 16 - Nov 17

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 46 of 46 rooms

Double Room, Oceanfront (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Hair dryer
  • 77 sq m
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Double Room (Swim-Up | C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite (Swip-Up, B2C-US)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Courtyard View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Oceanfront (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Swim-Up, L)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Sea View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (Swim-Up, U)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Sea View (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Courtyard View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Bedrooms (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Hair dryer
  • 77 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Double Room, Sea View, Oceanfront (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Hair dryer
  • 77 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Hair dryer
  • 77 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Standard Room (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

Standard Room (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Courtyard View (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 2 Double Beds

Double Room, Partial Sea View (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Swip-Up, B2C-US)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Courtyard View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Sea View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Double Room (Swim-Up, M)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Room (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Oceanfront (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Double Room, Partial Ocean View (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Courtyard View (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Double Room (Swim-Up | B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Map
77400, QROO, Costa Mujeres, Sm. 006, Mz. 002, Lt. 001, Subcondominio Playa

What's nearby

  • Playa Mujeres Golf Club - 5 min drive
  • Punta Sam Ferry Terminal - 7 min drive
  • Mujeres Beach - 12 min drive
  • Ultramar Ferry Puerto Juárez - 13 min drive
  • Cancun Mall - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • ‪Isla Blanca - ‬3 min drive
  • ‪So Cal Gourmet Food Emporium - ‬3 min drive
  • ‪Flavors - ‬8 min walk
  • ‪Mar - ‬9 min walk
  • ‪Braza Grill - ‬3 min drive

About this property

Hotel Riu Latino - Adults Only

Upscale all-inclusive hotel near Playa Mujeres Golf Club
Take advantage of a free breakfast buffet, an adjacent golf course, and free water park access at Hotel Riu Latino - Adults Only. This hotel is a great place to bask in the sun with a white sand beach, sun loungers, and scuba diving. Treat yourself to aromatherapy, a facial, or a manicure/pedicure at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy onsite activities like boat tours, snorkeling, and kayaking. In addition to 2 swim-up bars and 2 poolside bars, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Additional perks include:
  • 5 outdoor pools with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • A 24-hour front desk, an elevator, and a vending machine
  • ATM/banking services, a computer station, and barbecue grills
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 594 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free stocked minibars and bathrobes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 55-inch plasma TVs with satellite channels
  • Balconies or patios, wardrobes/closets, and ceiling fans

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Geisha
  • Kulinarium
  • Milan
  • Moctezuma
  • Steakhouse

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Boat tours
  • Free water park
  • Full-service spa
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Steam room
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with satellite channels

Food and drink

  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 31.12 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Riu Latino Costa Mujeres
Hotel Riu Palace Kukulkan
Hotel Riu Latino - Adults Only Hotel
Riu Latino Adults Only All Inclusive

Frequently asked questions

Does Hotel Riu Latino - Adults Only have a pool?

Yes, this property has 5 outdoor pools.

How much does it cost to stay at Hotel Riu Latino - Adults Only?

As of Nov 15, 2024, prices found for a 1-night stay for 2 adults at Hotel Riu Latino - Adults Only on Nov 16, 2024 start from ¥36,282, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Riu Latino - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Latino - Adults Only?

Self parking is free at this property.

What time is check-in at Hotel Riu Latino - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Latino - Adults Only?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Latino - Adults Only?

Yes, the property is all-inclusive.

Where is Hotel Riu Latino - Adults Only located?

Located in Costa Mujeres, this beachfront hotel is next to a golf course, 1.7 mi (2.8 km) from Playa Mujeres Golf Club, and 2.1 mi (3.4 km) from Mujeres Beach. Punta Sam Beach and Punta Sam Ferry Terminal are also within 6 mi (10 km).

Hotel Riu Latino - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1053 reviews" "
Rating 8 - Good. 259 out of 1053 reviews" "
Rating 6 - Okay. 112 out of 1053 reviews" "
Rating 4 - Poor. 51 out of 1053 reviews" "
Rating 2 - Terrible. 45 out of 1053 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Evgenii

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 7 nights in Nov 2024

10/10 Excellent

LASHAY R.

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with lots of activities. Celebrated my birthday there and everyone made it super special. Can't wait to go back!!!
Stayed 7 nights in Nov 2024

8/10 Good

Brianna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative would be have the restaurants open longer!
Stayed 4 nights in Nov 2024

10/10 Excellent

Shyra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds on this property is beautiful! The staff are very pleasant and helpful. The rooms are large and clean. My favorite staff member worked in the buffet and her name is Nelly. I will miss her. This is a mature hotel in my opinion. So entertainment if you are looking to party party, you may have to leave the grounds. I was ok with the alcohol and the relaxation. Overall 9/10. I will be returning!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t receive the credit we were supposed to, and our courtyard view was obstructed by the roof of the first floor. I wouldn’t consider that a courtyard view as we couldn’t see the courtyard. Everything else was amazing. Food was good, beach was beautiful, pools were nice. I would recommend this hotel to friends.
Stayed 4 nights in Nov 2024

10/10 Excellent

Karen Espino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful. I had a wonderful experience here. I got to see shows every night and the team does know how to entertain a guest, especially when it comes to dancing. The biffet was great and closed late which i appreciated because i did an excursion and came back to the hotel around 9 pm. The buffet closes at 10:15 pm so i was able to get food and take it to my room. Its very clean and safe. I had a great time.
Stayed 4 nights in Nov 2024

10/10 Excellent

Esperanza Flores

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and the atmosphere was awesome!
Stayed 3 nights in Nov 2024

10/10 Excellent

Darwin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place and a great time! Highly recommend this resort and I would go back again.

10/10 Excellent

Dawn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best all inclusive that I've been to and I've been to few. I will be back! Staff is wonderful. Resort is beautiful. Glad I booked a "swim up" room which was a good size plunge pool room. Lots of activities on site but can book excursions to go places too. Loved my week here

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al fin no pude usar ninguno de los beneficios , era tan engorroso y tan difícil que preferí no usar nada
Stayed 4 nights in Nov 2024

6/10 Okay

Lucas

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not a bad place at all but it’s entertainment is very basic, food is nothing out of this world and gets annoying to eat after, it’s a beautiful place but what they offer is very limiting, not a horrible place but it would be difficult seeing myself go there again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Abubakarr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I went on our honeymoon. Upon arrival we were greeted with cold drinks and the front desk staff upgraded our wonderful room. The next day we met a surprise bottle of Champagne in our room. The property is lovely and clean. The hotel staff are extraordinary and they their job and it was quite easy to communicate with them. Marlene was a great server. She can go above and beyond to make your day. The pools were awesome let alone the RIU and pink parties. I can’t wait to see this beautiful place again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the resort besides the elevators. The only elevators are in the main lobby...so coming back from the club at night was not fun...also no room service.
Stayed 4 nights in Oct 2024

8/10 Good

Felicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the staff are very nice and hard working! We didn’t care for the food options as most of them are time limited - when people are of vacation there should be access to food 24/7 at least one restaurant and/ or have food room service. The emergency alert system went off almost daily which scared us and it were false alarms.
Stayed 6 nights in Oct 2024

10/10 Excellent

Pavel Mikhaylovich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Alyssa

Stayed 7 nights in Oct 2024

6/10 Okay

dominick

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Extremely well taken care of property. No food options at lunch except for buffet. Food well below average. Very bad. Always the same food. No real coffee shop, no room or bar service. I would definitely not go back. So many other better options similarly priced.
Stayed 4 nights in Oct 2024

10/10 Excellent

Luis D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t find anything to complain about this place besides the fact the trip had to come to an end! Overall excellent location, staff & food were top notch.
Stayed 5 nights in Oct 2024

10/10 Excellent

Tarsha, seat Pleasant

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay at this property. However you need more restrooms on this property this size.
Stayed 6 nights in Oct 2024

8/10 Good

Thach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Joselito

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the service front desk, dinning staff, entertainment staff, everyone was excelent.
Stayed 7 nights in Oct 2024

4/10 Poor

Muthukumarappan, Greenwood Village

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel was clean and had nice beach access. That’s where it all ended. Very limited food options and the food taste was very poor. Staff service is a hit or miss. Eventhough this hotel is new it felt like the Motel 6 of resorts. First day no hot water in my room and couldn’t call the front desk because outgoing calls wouldn’t work in my room. They fixed the hot water issue immediately but the outgoing calls never worked in my room. Food was not good at all and thats my biggest issue with this hotel.
Stayed 5 nights in Oct 2024

2/10 Terrible

Taya Rilee

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation is nonexistent and service was not great. The excursions were not worth the amount that was paid and transportation once again was nonexistent. You will receive subpar service at this hotel, if you want a more attentive environment I would book elsewhere.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sonya

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy the RIU brand and this property was no exception. Great service, good food and drinks, rooms confy and property is well maintained. The beach is beautiful amd we love all the pools with different vibes to each one, so you can spend your day at a location that suits you. Would book again!
Stayed 5 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort but they the food needs to be better
Stayed 7 nights in Oct 2024