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"Great friendly helpful staff; great free breakfast & shuttle bus 👍👍👍"

"Booked a room with a private onsen bath and it was perfect! As enjoyable and serene as I imagined it would be! "

"Excellent place to relax and enjoy the hot spring!"

"We enjoy your quality room and service so much."

"The public bath is what makes this place a better option than some of the similar priced hotels in the area."

"Onsen is super nice"

"safe and cleen room. good service"

"This property was very close to the train station and surrounded by a host of food options as well as shopping of all sorts from clothing to electronics. Our room was clean and the space was big enough to move around and enjoy but not so large as to be in excess. We really loved the bath/shower in our room. It’s the first time I had that kind of a shower. The shower area was separate from the tub where you stand outside of the tub to shower. It was amazing. The staff was friendly and attentive and left nothing for want. The room was outfitted with an electric kettle and all the coffee, cream/sugar, tea, wash cloth, etc. was available in the lobby, take whatever you need/want. I liked the concept. We made use of the laundry facilities and it was very simple and easy to use. The machine was an upright with wash/dry capability all in one. Soap was also included with the price as it automatically dispensed it. We used the max time for wash/dry which cost 500 yen. A electric lock was also part of the fee which secured our clothing, allowing us to set it and forget it, coming down from our room when time was completed. I have no fear of staying in another Via Inn property if this is an example of what the other properties are like. Thank you!"

"Lovely hotel, excellent location and very decent size room. Already booked this hotel again for our next trip."