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"Friendly staff"

"A great hotel if you are trying to stay on a budget! Not many amenities but there is a spa and a gym. Also there’s shows during the day and the evening which is really cool! Everyone was super nice and welcoming! I The food is decent (lunch&dinner) nothing out of this world but the breakfast is amazing! I would recommend this place to anyone! "

"This was our first international family vacation, so we have nothing to compare to, but we thought everything was excellent. Staff was very friendly and accommodating, food and drinks were good, room and resort overall was kept very clean. If I had any complaints it would be that at the time of our visit the water slide was under repair, the buffet retaurant could have used some updated dinning furniture (some of the chairs were a little questionable to sit on) and staff do not enforce saving beach chairs for the day so chairs often were hard to come by. We also didnt realize at the time how many extras we would end up adding to our room charges (cabana rentals, special events, wine, etc), but we know now for next time. We took a cab to the ferry and out to Isla Mujeres to do the Dolphin Discovery for one day but otherwise we spent the entire vacation on the resort by a pool or in a cabana by the ocean. The kids loved playing in the waves. There are activities available on the beach like parasailing, and body board rentals. Overall it was a great time and we would stay again."

"Great place to escape for few days, adults only was the best part."

"This resort’s restaurant’s food was good, at least compared to other all inclusive resorts. The water was very clear and turquoise. Great service as well, for example, the main washrooms were all always being cleaned. Shows could be more entertaining, Expedia didn’t provide transportation at airport despite of having transportation clause at time of payment but after payment it was not included in confirmation email and we didn’t notice to the email. As always in our previous experiences for all inclusive packages the transportation was included. So, at the Cancun airport we forced to pay $160 for 20 minutes travel to resort, and after our complaining to hotel and Expedia neither of them didn’t accept our claim. Be aware and take photos from the explanations prior any payment. "

"Little loud in rooms. Not much sound barrier "

"Huge property but we learned it very easily. Excellent staff and the pools were warm unlike the Jamaica Moon Palace "

"They hotel is amazing is worth every penny "

"Great service "