ノースウエスト オースティンの五つ星ホテル

「Front desk was exceptional」

「I recently stayed at the Loren during a trip to Austin, and I couldn’t be more impressed. From the moment I arrived, the service was absolutely top-notch. The room was spotless, beautifully designed, and incredibly comfortable. Highly recommend. 」

「Wonderful hotel! Staff members were all kind and helpful, and always responded to my inquiry and request very quickly. The room was kept clean and quiet, and I took a good rest every night. This is the best hotel I stayed ever, and I will surely recommend this hotel to my friends and family who are thinking of visiting Austin.」

「First of all, this was our first stay in a W hotel. When I told the team that we were celebrating our anniversary. They immediately offered us complimentary upgrade. We were wowed when we opened the door to celebratory strawberries and champagne. My heart melted. My husband and I were thrilled and appreciative!」

「Best experience Ive ever had at a hotel. Grounds were beautiful, food and service were excellent. 」

「レイクサイドで眺めは良かったのですが、いかんせん設備が古い印象を受けた。具体的にはトイレやバスは清掃は行き届いているが古いし狭い。ネットで写真を事前に確認していたイメージと違っていた。」