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"The room has a musty smell, the floor is little sticky but the staff were able to resolve the issue "

"Staff went out of their way to be helpful. Tried to offer tips but they refused. Helpfulness was part of their jobs which was unique."

"Location was very convenient and room was spacious and very comfortable "

"This hotel was so great as the room was bigger than most other Japanese hotels and especially it was so quiet and comfortable. Thank you once again I will definitely stay this hotel again when coming back to Sapporo. "

"In excellent location, surrounded by department stores, restaurants. JR Towel, Clock tower, etc. All in short walking distance. "

"It was perfect. Thank you!"

"it had everything that i required staff where great "

"My time at this hotel was great, room was good and bed comfortable, location was great as able to walk everywhere I wanted to go especially to see the ice and snow sculptures at the Sapporo snow festival. I absolutely loved everything as I love winter and snow scenes."