The location on the edge of Puerto Del Carmen was great, fabulous breakfast & very spacious room. Pool area big & luxurious, really enjoyed my stay. Thanks!
Lynsey
2024 年 11 月に 3 泊滞在
10/10 (非常に良い)
IVAN
2024 年 7 月 22 日
IVAN
2024 年 7 月に 8 泊滞在
10/10 (非常に良い)
Pablo
カップルで旅行
2024 年 5 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pros: the hotel is in a good spot to go anywhere by car in a short time. Facilites, staff, etc. nothing to complain, everything was on point. I would go to this hotel again.
Cons: the airport is nearby, you may hear planes landing every now and then. The Spa closes too early in the afternoon, in my opinion.
Pablo
2024 年 5 月に 4 泊滞在
4/10 (不満)
Maïté
2024 年 5 月 26 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Maïté
2024 年 5 月に 1 泊滞在
6/10 (普通)
Yannick
2024 年 5 月 21 日
Yannick
2024 年 5 月に 1 泊滞在
4/10 (不満)
Sandra
2024 年 5 月 18 日
Décevant
Hôtel vieillissant, état des transats à la piscine déplorables…ne donne pas envie de s’y installer…configuration des chambres fait que vous entendez les animations en soirée comme si vous y étiez…
Restaurant en sous-sol…sombre et bruyant…nous avions réservé une nuitée afin d’être proche de l’aéroport pour un vol de bonne heure…heureusement que nous n’y avions pas passé tout notre semaine…cela aurait gâché notre séjour…
Sandra
2024 年 5 月に 1 泊滞在
6/10 (普通)
Gert
出張
2024 年 5 月 17 日
良かった点 : 清潔度
Beatriz Playa
The room was large.
There was a desk, but not a chair.
There were not any power sockets near the bed. The one and only one in the room was connected to the television. Unless carrying a multiple socket power line one has to tear out the TV plug to charge the mobile phone.
Breakfast starts at 8 with an option to get a reduced choice at 7:30. For us this was too late, being here for business and having a strict itinerary.
Gert
2024 年 5 月に 1 泊滞在
8/10 (良い)
Valeria
2024 年 5 月 16 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
By the beach/sea with lovely restaurant staff!
It’s a practical room , pretty big, with nice sofa and little fridge.
The hotel is by the sea and beach, which is best thing for me.
The other great thing is all the waitresses and waiters and specially the chefs ( Tony and Luis and a lady waitress I forgot her name) are so friendly and so lovely and helpful!
I am here working and competing so being in a quiet, practical and relaxing place is just what I needed.
Valeria
2024 年 5 月に 6 泊滞在
4/10 (不満)
Mary
2024 年 5 月 13 日
気になった点 : 施設のコンディションと設備
Disappointed
We had no internet, one English tv channel, wall cracked all way down patio door, one socket by tv , we had to go and buy extension lead to charge phones.
It was an older room as we wanted a bath tub but that should mean the standards of the room was so poor,
Food was same every night. Furniture very aged and worn.
Mary
2024 年 4 月に 11 泊滞在
8/10 (良い)
Cinzia Angela
2024 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ok
Cinzia Angela
2024 年 4 月に 7 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2024 年 4 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Bjørn
2024 年 4 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bjørn
2024 年 4 月に 3 泊滞在
6/10 (普通)
Ulla
2024 年 4 月 14 日
Ulla
2024 年 4 月に 4 泊滞在
8/10 (良い)
Paul
グループ旅行
2024 年 4 月 13 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Paul
2024 年 4 月に 5 泊滞在
8/10 (良い)
Amaia
2024 年 4 月 6 日
Amaia
2024 年 3 月に 8 泊滞在
6/10 (普通)
FRANCESCA
カップルで旅行
2024 年 4 月 4 日
気になった点 : スタッフとサービス
La struttura non è male ma dovrebbe essere rinnovata. La colazione va organizzata meglio in modo da ridurre i tempi di attesa ed evitare che si formino lunghe code.
FRANCESCA
2024 年 3 月に 2 泊滞在
8/10 (良い)
Katie
カップルで旅行, 家族旅行
2024 年 4 月 2 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We had a lovely 4 night stay here. Rooms were very clean and general hotel felt well looked after. Great pools and 1 heated. Food was nice with great choice. Went all inclusive and felt we got value for money. Great location on the beach front and a nice flat walk to local shops and bars/restaurants.
Katie
2024 年 3 月に 4 泊滞在
4/10 (不満)
raquel
カップルで旅行
2024 年 3 月 27 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
No me gustó nada, el buffet de mala calidad en general comparado a otros 4 estrellas , las habitaciones muy trasteadas y camas incómodas y almohadas malisimas,no volvería a repetir, además los precios del bar muy caros .,lo único que me gustó fue la piscina que una de ellas era climatizada.
raquel
2024 年 3 月に 4 泊滞在
8/10 (良い)
Robert
2024 年 3 月 26 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
7 days in March
Stay was very enjoyable,great room with good view,loads of space in living room and bedroom and great bathroom and shower,bath a bonus. Was half board,breakfast and evening meal both enjoyable with decent choice.
Robert
2024 年 3 月に 7 泊滞在
4/10 (不満)
Sue
2024 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Serious maintenance required in my room. Inadequate facilities, no bin in the main areas only in the toilet, dressing table but no chair available?? Lack of plug sockets, only 1 in bathroom or unplug the TV. Peeling and scuffed walls. Needed woodwork refurbishing. The room I was originally offered I would have had to walk through an area covered in water from a leaking roof? No danger signs ? I actually mentioned it to reception as I had mobility problems so I was offered another room close to an elevator as I mentioned my mobility. The nearest elevator did not work. Overall not worth the money, stayed in much better for a lot less money. It appears everything questioned they say "see reception". The staff on reception are pleasant but I think some of the areas of complaint are well out of their control. Would never return to this hotel. Paid for buffet as only staying one night ( thank goodness) it was mediocre some of the dishes were tepid and unpleasant. Had much better in other hotels. It appears that some of the staff in the restaurant are not as amenable. I asked as I would miss breakfast ( early flight) could they do anything, they said " see reception" i had already asked reception and they said No.
WiFi reception poor, again on asking reception they said because there was no sun try another room ? That was when I encountered the water which was a danger area. This was only rectified by cordoning off after I had told them about it. Overall a very bad experience!!