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"Spacious comfortable rooms, very clean."

"The hotel staff is very polite and helpful. Room is clean but very small. My stay was awesome. The only complaint was the wait for elevator. There are six elevators, but they are always busy. "

"Perfect place to stay in Tokyo. Nice neighborhood. Hotel close to metro station. Friendly staff. Comfortable and clean room. Recommended "

"It's a very convenient location right next to Narita airport. The planes fly directly overhead, but soundproofing in the room was so excellent that we didn't hear a thing. The property was nice with a pretty walking path around the grounds. It is a bit secluded, but there is a Family Mart near reception so that you can purchase amenities and snacks. The breakfast buffet was very good and the staff was very helpful."

"I actually loved this hotel, the room was the biggest of any we booked in Japan and was clean and comfortable. The only downside was that this location is in more of a business area and slightly further away from any entertainment. However, there is a shopping area nearby as well as food options and the Iidabashi train station a block or two away. I will definitely book this hotel chain again maybe just not this specific location. But it was a great stay! "

"Lovely hotel, spacious rooms with amenities provided, the rooms were clean and the beds were comfy. The location is good if you like to go out drinking, clubbing etc however it is in the kind of red light district with love hotels everywhere so keep that in mind before booking. Overall 9/10"

"The hotel was connected to the train line by an overpass making it super convenient to get to Tokyo Disney resort and still possible to get to Tokyo center quite easily. "

"We stayed here for one night prior to boarding at NRT airport. Checkin was quick and the room was huge similar to a western style hotel but with Japanese amenities of slippers, robes etc. we had dinner a la carte as we didn’t quite make it in time for the Italian buffet. Our meal was very good. We had fried rice, fried chicken with fries and a Hamburg steak. A free shuttle bus at set times is available to take you to the airport where you can shop and dine before boarding. I would stay here again for sure! "

"The hotel is absolutely gorgeous and almost perfect with regards to its cleanliness, service, and price. There are two issues though. I travelled in April and Japan was still cold on most days. The hotel kept the air conditioner (AC) on all night. It took them two days to turn on the heat but on the fifth day, they went back to the AC and said they were not allowed to turn the heat on again. Those cold nights were uncomfortable. The second issue was with their laundry room. If you need to do laundry, you have to wait hours to use one of the four machines. Once you use it, the drying function never actually dries your clothes even after two hours. I had to catch my flight with wet clothes in my bag. There are machines on the market that can wash and dry in 30 minutes. I think the hotel should invest in those machines. Most of them are energy efficient nowadays. If the hotel is trying to conserve energy, two hours to wash and semi-dry is not the way to do it. For the travelers who like to wash while traveling, there 24-hour laundromats in the area but nothing near this hotel. The 24 hour laundromats have 30 minute washers and 30 minute dryers. "