4/10 (不満)
Soner
2024 年 12 月 28 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Disappointing Two-Week Stay at Abora Continental
My two-week stay at Abora Continental was far from pleasant, with several key issues:
1. Noisy Restaurant:
The restaurant was chaotic, with sound levels exceeding 100 dB, creating an exhausting environment. The staff’s rushed and rude behavior only added to the stress.
2. Poor Soundproofing:
The room doors were poorly designed, with gaps allowing light and sound to pass through. I was woken every morning by cleaning staff shouting loudly in the corridors.
3. Unprofessional Staff:
Many staff members, especially in the restaurant and bar, were stressed and unnecessarily rude, detracting from the hospitality experience.
4. Low-Quality All-Inclusive Services:
Drinks and food offered in the all-inclusive package were substandard, with little variation and poor quality overall.
5. Outdated Rooms:
The rooms, while spacious, were outdated, with worn furniture and poor maintenance.
6. Chaotic Pool Area:
The pool area was noisy and lacked spaces for relaxation, with constant loud music and minimal evening entertainment for adults.
Overall Impression:
The hotel falls far below basic standards of comfort and service, catering to guests with very low expectations. Its high rating of 4.2 out of 5 is unjustified, and I cannot recommend it.
Photos documenting these issues, including poorly maintained doors and the chaotic restaurant, are attached.
Soner
2024 年 12 月に 13 泊滞在
