Be cautious of this property. While checking out the attendant let us know we had $80 in charges, which we knew of as we had ordered drinks one night. She verified last four digits of our card and processed the payment. When she gave our receipt it was not for $80, it was for $6427 and for a different room…not our room. She said she would cancel it and it wouldn’t clear on our card, just pend. It did pend for 3 days then fully cleared. We were then issued a refund. It didn’t stop there. A second charge for $6427 showed up and pended for over a week. No apology given and no attempt to go above and beyond to make this right. Does this property not realize when there are charges pending/holding on a card/account that they are unavailable to the user? For a week and a half we had thousands and thousands of dollars tied up and unavailable. What if my family had other bills to pay or an emergency? I doubt the property gives a care in the world the hardship this could cause. To some this may not have been a big deal, but to others this obscenely large amount of money erroneously charged TWO times would be devastating while waiting for it all to resolve. WBC did not seem bothered or phased and makes me wonder if they’ve done this before. Be careful with this property, had we not caught this then we would have had over 12 thousand dollars in charges that weren’t ours. I’m sure this borders on illegal and fraudulent misconduct. Most horrendous service I’ve ever encountered.
Jennifer Lynn
2025 年 2 月に 5 泊滞在
10/10 (非常に良い)
Joshua
2025 年 2 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice property
Joshua
2025 年 2 月に 4 泊滞在
10/10 (非常に良い)
Kathryn
小さなお子様連れの家族旅行
2025 年 2 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our suite was perfect and the beach was amazing. The staff was kind and friendly. Highly recommend!
Kathryn
2025 年 2 月に 5 泊滞在
10/10 (非常に良い)
doris
2025 年 2 月 18 日
良かった点 : 施設のコンディションと設備
doris
2025 年 2 月に 1 泊滞在
10/10 (非常に良い)
Lisa
家族旅行
2025 年 2 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful resort on the nicest part of Grace Bay beach. Staff was very friendly and helpful. Wonderful vacation!
Lisa
2025 年 2 月に 5 泊滞在
10/10 (非常に良い)
peter、downers grove
カップルで旅行
2025 年 2 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location. Beautiful beach.
peter
2025 年 2 月に 5 泊滞在
10/10 (非常に良い)
Robert
2025 年 2 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Robert
2025 年 2 月に 5 泊滞在
10/10 (非常に良い)
Elisabeth
カップルで旅行
2025 年 2 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Truly lovely hotel, beautifully landscaped. The boardwalk to the beach is stunning, comfortable sun loungers, plenty of staff and a great beach bar. There are comfy seats and a firepit for the evening.
The inclusive breakfast is excellent, many choices and options. The location means you will need a taxi in the evening for restaurants but that is no problem.
We stayed for 2 weeks in a studio room, it was lovely. The bathroom was large and the bed was super king size. Would recommend.
Elisabeth
2025 年 1 月に 14 泊滞在
10/10 (非常に良い)
Graeme
カップルで旅行
2025 年 2 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We throughly enjoyed our week, The staff were wonderful and the pool area was very relaxing
Graeme
2025 年 2 月に 5 泊滞在
10/10 (非常に良い)
Joanna
2025 年 2 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Joanna
2025 年 2 月に 4 泊滞在
10/10 (非常に良い)
Michael
2025 年 2 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very quiet and clean. Could use some updates with the bars.
Michael
2025 年 1 月に 7 泊滞在
10/10 (非常に良い)
Andrea Luise
カップルで旅行
2025 年 1 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We really had the best time. Room was absolutely amazing. We came here to relax and enjoy the beautiful beaches. Resort is more on the quieter side which is what we were looking for. Daily breakfast was good. We also had a rental car which allowed us to see more of the island. Found some secluded beaches and were able to also go to different restaurants. Although the food at the resort was great too
Andrea Luise
2025 年 1 月に 5 泊滞在
10/10 (非常に良い)
Kathleen Margaret
2025 年 1 月 29 日
Kathleen Margaret
2024 年 12 月に 6 泊滞在
8/10 (良い)
Ralston
カップルで旅行
2025 年 1 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was good, rooms were very clean and we had a nice oceanfront view. It’s a notch down in terms of luxury, certainly not the same feel as Wymara or Shore Bay Club but also less $$. Facilities are just a little dated but still very nice, food is good and beachfront location is beautiful.
Ralston
2025 年 1 月に 6 泊滞在
10/10 (非常に良い)
Patrick
2025 年 1 月 23 日
良かった点 : 施設のコンディションと設備
Patrick
2025 年 1 月に 4 泊滞在
10/10 (非常に良い)
Donald James、Holly Springs
出張, カップルで旅行
2025 年 1 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice property. You can stay on this property or visit property adjacent to it, but aside from that there is no where to go in walking distance. Definitely wouldn't walk around on the main street to it in the dark.
Donald James
2024 年 12 月に 5 泊滞在
10/10 (非常に良い)
Kathryn、Lancaster
2025 年 1 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Kathryn
2025 年 1 月に 7 泊滞在
10/10 (非常に良い)
Michelle Genevieve
2025 年 1 月 13 日
Michelle Genevieve
2025 年 1 月に 7 泊滞在
10/10 (非常に良い)
Myrna
カップルで旅行
2025 年 1 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a wonderful stay at West Bay Club. The property location is away from all the other resorts in Grace Bay which I loved. It was peaceful and relaxing. The beach is breathtaking. The property grounds are meticulously manicured with lush landscaping and plenty of loungers and seating. Daily Breakfast had lots of options including made to order eggs by request and even lattes. Our room was spacious, clean and had everything we needed to feel comfortable. The staff are the stars of the property. Everyone is so nice and accommodating. I fell in love with TCI, I will definitely be back and will return to West Bay Club.
Myrna
2025 年 1 月に 7 泊滞在
10/10 (非常に良い)
Benita
カップルで旅行
2025 年 1 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the complimentary breakfast, the heated pool, and the room. It was nice and quiet and relaxing.