Unfortunately, I didn’t have the best experience during my stay. I requested for my room to be cleaned, but when I returned, it hadn’t been attended to. I called housekeeping and requested that my room be cleaned as I needed fresh towels and toilet paper. They called me back to inform me that someone would attend to it shortly. However, 30 minutes later, a team member arrived, but instead of cleaning the room, they only handed me towels and toilet paper.
When I spoke to the housekeeping staff member, I kindly asked for clean glasses and coffee mugs as well, which should have been part of the room cleaning. This was quite disappointing, as I had hoped for a more thorough service.
Thank you for your attention to this matter.