Due to a delayed flight, our arrival was close to 23:00, and the front desk was closed. They had sent us the password to enter, but it did not work, and when we called their emergency contacts, there was no response. Eventually, other hotel staff with a cooperative relationship with their hotel, which is 5 minutes walking distance, let us in, but they should have sent the correct password. The hotel is conveniently located a three-minute walk from Munich Central Station, but the facilities are generally old, not enough to be a problem, but not clean. Considering the price of the stay, we felt it was not a hotel we would recommend.