The staff was super friendly and helpful, the location was convenient as earls court station is within a 3 min walk and there are a lot of places to eat as well, the room we stayed in was the one with an external toilet, the main issue with this is not the fact that it is external as it was fully disclosed during the booking process, but that the toilet is not next to the room, it makes going to the bathroom a little uncomfortable, specially at night since you have to pass in front of all the other rooms in the floor, the mattress could use a renovation since its springs are worn out and getting a well rest sleep was not possible. I could say it’s a good hotel to just spend the night