4/10 (不満)
Alison
グループ旅行
2024 年 8 月 18 日
気になった点 : 施設のコンディションと設備
The property was in a good area to catch the underground or buses to get around the city. But the unit was located behind a dry cleaners and had a horrible hallway that you had to walk through to get to the unit. This was the only entrance and exit from the unit and you needed keys to enter and exit every time.
We unfortunately had a situation where there was a fire on the next building right in front of our unit. These buildings are all connected and the fire department had to come through our unit to get to the roof to put out the fire. We could have so easily been stuck inside the unit with no way to exit had my husband not seen the fire out the window as he was getting ready for bed. We had to evacuate and stand in the street from 12:30 until after 3am.
Thankfully there was no damage to our unit, but really an awful inconvenience and really made the unit feel unsafe the remainder of the stay.
There seemed to be no concern from the property manager about how we were doing from this situation and absolutely no conversation with us about how we felt.
While we totally understand the fire was out of everyone’s control, but you would think the property manager would want to check in to see if we were okay and felt safe and if there was any smoke damage.
Having one exit and entry into this unit is definitely a huge negative. Also the unit was misrepresented that there was 1 and 1/2 bathrooms. There is only one bathroom on the second floor of a three story unit.
Alison
2024 年 8 月に 4 泊滞在