ランサローテの結婚式場のあるホテル

「スタッフの笑顔、一部のスタッフのサービスの良さは素晴らしいです。一方で滞在期間中に、部屋にあるべき備品がそろっていない、人数分の備品がないということが多すぎました。インターネットアクセスはつながるだけましなのかもしれませんが、夜間はほとんどつながらず、送信したはずのメールも実は届いていないということが旅行後わかるなど、当てになりませんでした。食事は満足できますが朝食がありきたり、毎日ほぼ同じメニューでちょっと飽きました。場所柄仕方ないのかもしれませんが、高級リゾートとしては下だと思います。改善してくれたらいいと思う点はたくさんあります。そこそこのバケーションで特に期待しないのであれば快適ですが、ハイクラスのリゾート慣れしている方にはがっかりかもしれません。」

「Great」

「Unterkunft nüchtern aber sauber. Balkone ohne flaire, teilweisenur vier Wände mit Sicht zum Himmel. Essen okay, Preis-Leistung na ja. Sportanlagen, Leihmaterial, Kurse kostenlos und olympiawürdig 👍」

「Bel environnement, chambre confortable」

「La struttura è in un contesto molto piacevole, tuttavia si incorre in alcune mancanze dettate dalla scarsa volontà e dalle abitudini di procrastinazione di alcune persone di servizio. Per esempio, in camera abbiamo soggiornato in 3 e avevamo 2 asciugamani, fatto presente al primo giorno, diverse volte hanno continuato a mettere solo 2 asciugamani. Ma questa non è la sola area di miglioramento. A pranzo qualche volta mancavano i cucchiai e richiesto hanno portato un solo cucchiaio, come se questa...

「Foyer is beautiful and it smells gorgeous. Reception Staff are so pleasant and helpful. Bar service can be very slow but waiters are very pleasant. Maybe need more staff behind the bar. Simone particularly was very kind and extremely helpful. 」

「We paid extra for “”Priviledge” Status. It was well worth it. We were able to eat at the a lacarte dining room. You should book table early. To get early seating. They also serve breakfast. Great to avoid the Buffett, although very good. Plus, there is A Priviledge room with snacks and liquor. Plus, outdoor seating area near the pool. Very worth it. They had a tour desk that was helpful. Welcome Champagne At A La Carte dining room. nightly. 」

「Customer focus and satisfaction is a key focus in this hotel and you are made to feel special regardless of how many guests are staying. Myself and my partner will be back for sure 」