Titanic palace is fantastic clean place to be treated well, politeness, happy friendly staff. The gardens are immaculate with everyone working so hard. I rate this 9/10.
The rooms are clean, comfortable beds and maids accommodating for any needs of service. The reception staff can help you with any issues and recommend places to visit. I hope the Titanic palace opens very soon again when all the virus problems subside. I overall rate the palace.
Jillypd
2020 年 3 月に 7 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 2 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2020 年 2 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel everything was good
Staff friendly .
宿泊されたお客様
2020 年 2 月に 4 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 1 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 12 月に 7 泊滞在
4/10 (不満)
Hisham、Cairo
2016 年 7 月 21 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Hotel Didn't Honor confirmed Expedia reservations
Hotel refused to let me check-in with my confirmed Expedia booking although I called hotel reservation office and they confirmed to me that everything is alright ... But once I reached hotel, they rejected my reservation due to discrimination..
They claimed that Expedia's offer is only for certain nationalities and not anyone can book with it even if Expedia confirmed the reservation ...
I got stranded at reception for over 3 hours until I was forced to make a new reservation with much higher rates .. I contacted Expedia support who refunded the money back to me along with the difference I had to pay for ...
The hotel is not professional and practices guest discrimination ... Very bad experience, I wouldn't recommended for Expedia travelers so they don't face embarrassing situations there ..