All guestrooms at Cosmo Garden Hotel & Spa feature comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
위치가 아주 좋았습니다!
여기에 호텔이 있다고? 라고 생각들 정도였어요.
주말에 맥주거리 가실 분에게 추천드려요
방에 드라이기 고장났었구요
금고를 쓸
Juhyang
2019 年 12 月に 2 泊滞在
4/10 (不満)
宿泊されたお客様
家族旅行
2020 年 1 月 6 日
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
창문이 없는 것이야 그렇다 하더라도
가장 필요한 물이 잘 안나오니 스파 욕조가 있으면 모하나요 ㅎㅋ 암튼 마지막날엔 물이 안나와 간신히 세수하고 나왔네요
宿泊されたお客様
2019 年 12 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
グループ旅行
2020 年 1 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is a great place tp stay in Hanoi. This was my second time and the rooms are nice with lots of room and the showers have plenty of hot water. As a bonus, if you need a massage their masage service is great too!
宿泊されたお客様
2020 年 1 月に 1 泊滞在
2/10 (非常に不満)
Wentzel
2020 年 1 月 3 日
Wentzel
2019 年 12 月に 1 泊滞在
2/10 (非常に不満)
Ray、San Francisco
グループ旅行
2019 年 12 月 31 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I arrived to find that the hotel has given away the room that I had ordered.
I was told to just use another room that was about 1/2 the price of my room without any attempt at compensation from the staff. The other choice was to go to another hotel by the same owner, which I could not have done since I was with a group. They told me the day after I could get my room.
Which would turn out to be a flat lie, they didn't have my room and also tried to give room that's less expensive than my room to me. The manager had straight up lied to my face yesterday just to get me to finish check in.
By then I had enough and just took a loss and left to go to another hotel.
Other things about this hotel:
-The water is not centrally heated you have to turn on the water heater and then use the shower
-My shower leaked everywhere
-Weird people played music loudly from another room all night my first night there
Ray
2019 年 12 月に 5 泊滞在
4/10 (不満)
宿泊されたお客様
2019 年 11 月 10 日
宿泊されたお客様
2019 年 11 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
カップルで旅行
2019 年 7 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very much polite and had amazing customer service. I would definitely stay here again!
宿泊されたお客様
2019 年 7 月に 3 泊滞在
6/10 (普通)
Luk
出張
2019 年 6 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Polite service but the wifi in room is not ideal.
Free breakfast is provided and the quality is acceptable
Luk
2019 年 6 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
出張, グループ旅行
2019 年 5 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is excellent located in Oldqarter Hoankiem. I'm satisfied with cleaning room, hospitality, reasonable prices, etc. Especially that's good in the SPA service . Good price and professional massages. I recommend this hotel strongly!!^^
宿泊されたお客様
2019 年 5 月に 1 泊滞在
10/10 (非常に良い)
원호
2019 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
New hotel good place
New hotel clean room
Good service 아직 알려지지않은 호텔이라 조용하고 사람도 없었습니다 너무 좋은위치라 추천해요
원호
2019 年 4 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
出張
2019 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The building was clean and very kind.
Also, the breakfast was delicious.