2/10 (非常に不満)
Kthree
小さなお子様連れの家族旅行
2024 年 11 月 25 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was disgusting! The first red flag was the property did not look like the pictures. 2nd red flag was the room was dirty, burn holes on the bedding, strands of hair found on the sheets, dark old blood looking stains found on the mattress. I had to ask the staff who was not friendly at all for new sheets to put on the bed. Lastly after cleaning and disinfecting the room myself as I was feeding my kids I see a roach crawling on the wall. I immediately went back to the front desk to inform them, once again she was rude and did not issue an apology, the only thing she did was offer to give us another room. At this point I was ready to go and request a refund. I don’t recommend staying here!!
Kthree
2024 年 11 月に 4 泊滞在