イロコス地方 ホテル

「フロント、ロビーはとても綺麗でスタッフも親切です。 しかし部屋の清掃が適当で綺麗ではありません。シーツも同じシーツを変えずに整えただけ。信じられません。プールも汚く汚れています。朝10時にプールに多くの虫が浮いていました。あと2日目、レストランで食事をしましたが、私ともう１人が食あたりになりました。ホテルでなるなんて信じられませんでしたが本当です。せっかく景色の良いホテルなのに本当に残念です。再度スタッフの教育、研修した方が良いのでは？私はもう二度と行くことは無いです。」

「ゆっくり過ごせて良かったです。」

「Gorgeous beach, pool and view from my room. Service was friendly and attentive. I'd stay here again. 」

「This is what I would describe as an efficiency hotel. That being said the staff is friendly and went above and beyond during our stay. Facilities were clean and very close to the mall and many restaurants. You absolutely cannot beat the price for the area. At times it was a little loud with the traffic near the mall but I would absolutely stay here again. For any amenities missing the staff and on site restaurant make up for it. 」

「I liked the property as soon as I walked in. It is well kept and has a peaceful vibe to it. I liked spending an hour or so on the property balcony on the 3rd floor as the view was nice and just watching the world go by. I liked that there was no TV, so that you can just proper relax and read a book. To be fair, tv is a distraction and since there's free WiFi at the place I could watch few videos on my phone so TV was not needed for me. I liked the room balcony at the back. You can wash your...

「Staff in restaurant were amazing. Front desk service not so much」

「This resort was definitely a hidden gem. It was hard to find but once we got there I was amazed with the room I reserved and how close the beach was. We had a 2bdrm upstairs unit with a huge balcony overlooking the water. The inside was clean and had great amenities. But the patio was a bit dirty. But right from the start the staff was friendly, helpful, and so attentive. Also met the owner of the resort and he’s a nice guy, very hospitable. We had great conversations with him. The food we...

「マッサージをフロントに頼んだが、指定時間に来ず、問い合わせるも、言い訳ばかりで謝りもしない。再度フロントに電話するも（4、5回）今度は出なくなる始末。お客の要望、不満を何とか解決しようというやる気、が感じられなく、フィリピン文化?と割り切るしかなかった❗ 」

「ベルキャプテン、フロントスタッフの対応が素晴らしかった。 チェックイン時間より6時間も早い午前9時に到着したにも関わらず、最大限の努力をしていただき、午前11時には部屋を使う事が出来た。」

「値段が安いから仕方ないとは思うが、設備サービスともに低レベル。この地域ではよいホテルの部類だとは思うが、また泊まりたいとは思わない。」

「The hotel only has the basic amenities like TV and Air-con. They have a small restaurant area at the ground floor. The staff were very friendly though. Also, there was an incident in which the heater was not working so we had to call it in.」

「A budget hotel with two pools and right on the beach. Can’t ask for much more from a little place like this . Staff are friendly and helpful and the food is good. 」

「Not a lot of food options in the restaurant for breakfast.」