No one at the front desk for check in
First room was not cleaned and ready
Second room tv didn’t work
Third room remote batteries didn’t work
Took over an hour to get settled into a room
Several trips back to the front desk and had to wait each time
Listing said breakfast was served it was not
Expedia took my money and was informed they are not supposed to so had to pay again and request a refund
Couldn’t get a first floor room due to remodel
First room hall smelled like pot
Paula
2024 年 9 月に 1 泊滞在
10/10 (非常に良い)
Axel
家族旅行
2024 年 8 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Buen viaje
Axel
2024 年 8 月に 5 泊滞在
4/10 (不満)
Don
カップルで旅行
2024 年 8 月 19 日
気になった点 : 設備とサービス、施設のコンディションと設備
Was a Quality Suite, recently sold. Expedia staff worked out the reservation after about an hour. Hotel being renovated but only older rooms available. Room was adequate but had to switch rooms for a working television. Telephone system not working. Breakfast was adequate. Staff did the very best they could do. May be better after renovations are complete.
Don
2024 年 8 月に 3 泊滞在
4/10 (不満)
MATHEW
2024 年 8 月 19 日
気になった点 : 清潔度
MATHEW
2024 年 8 月に 1 泊滞在
2/10 (非常に不満)
joan
2024 年 8 月 18 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
this place was not opened, and no staff available when I arrived. Pool was empty, property was overgrown and was surprised it was even listed as open!! Not one person was there yet the front door was unlocked. the bathroom toilets were full of bugs and p...
I was so upset!!
joan
2024 年 8 月に 4 泊滞在
10/10 (非常に良い)
Ramon
2024 年 8 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
El personal
Ramon
2024 年 8 月に 5 泊滞在
4/10 (不満)
Jeff、Berlin
2024 年 8 月 17 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Property was way outdated. Apparently it was recently purchased and they are going to renovate the property. Unfortunately, right now it is a dump.
Jeff
2024 年 8 月に 2 泊滞在
2/10 (非常に不満)
Brandy
家族旅行
2024 年 8 月 17 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Disturbing property. Its all a false advertisement. They have pictures posted of hotel from when Quality Inn ran it. Pool is drained and dirty, no restaurant, breakfast was a bowl of pop tarts or granola to choose from. Expired sugar for coffee. Rooms were not cleaned, stained sheets. Showers that dont work, had to change rooms. Water came out brown and smelly. Floors had paint stains, walls had wierd darker stains. The halls smell like weed and mold. A smoke detector in hallway was not working and beeping all night. Smoke detector missing from out room. Manager/maintenance man is aggressive and mean. Tried to get reimbursed for false advertising and he said no!
Brandy
2024 年 8 月に 1 泊滞在
2/10 (非常に不満)
Pedro
小さなお子様連れの家族旅行
2024 年 8 月 13 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely disgusting spot. The towels had smoke rings and yellow stains. The fire smoke detector was broken in pieces laying on top of the microwave and the phone in the room didn’t work along with 2 moldy seats on the balcony.
Pedro
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
marie
家族旅行
2024 年 7 月 20 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Love this place i keep going there
marie
2024 年 7 月に 3 泊滞在
2/10 (非常に不満)
Valerie
出張, グループ旅行
2024 年 7 月 18 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place was disgusting. Horrible! The water had a fowl odor. We couldn't shower in it. The place was filthy.
Valerie
2024 年 7 月に 1 泊滞在
6/10 (普通)
Heleena
家族旅行
2024 年 7 月 16 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
There was no sheets on the beds when we arrived. The toilet kept plugging nd we had to keep fixing it.
Heleena
2024 年 7 月に 2 泊滞在
2/10 (非常に不満)
Jacquelin
家族旅行, グループ旅行
2024 年 7 月 15 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place is nasty. No one at the front desk. No AC in main areas so your room never cools down. No pool, no breakfast. Can't get a refund even though the place isn't anything like it says on line. Garbage piles outside. Our water in the shower was brown so we couldn't shower. Don't stay here, because Expedia says the hotel has to refund and the hotel says Expedia has to refund. The hotel won't make it right. So disgusting and disappointed. I want a full refund. Place is practically abandoned and just like another review creepy and a rip off.