2/10 (非常に不満)
Wendy R.
2024 年 11 月 30 日
気になった点 : 清潔度
Property double booked
We stayed at this property Thanksgiving of 2023. It worked well for our family so we made another reservation for this property Thanksgiving of 2024. We received all the check in information prior to check in but the night before our arrival (Tuesday night..two days before Thanksgiving) we were notified that the property was double booked even though we had reserved it in VRBO an entire year in advance! The host said there was nothing she could do. VRBO couldn’t find a new property for us so we and all our family from across the state were stranded without any place to stay and no place to gather for Thanksgiving. Horrible VRBO customer service and not the best experience with the host either. Ugh!
Wendy R.
2024 年 11 月に 2 泊滞在