フェニックスの朝食付きのホテル

「The property itself is great. Clean and quiet. I stay here quite a bit but after today I will be staying at a different location due to one staff member Jeff the manager. He is rude and lacks customer service. Previously during a stay we had an issue with the reservation dates and he refused to help resolve it. So,my family and I had to sit in the lobby for over an hour while a front desk worker tried their best to resolve the issue. And now today, this same manager Jeff, was extremely rude when...

「スタッフは皆笑顔で対応してくれた。とても親切で気持ちの良いホテルであった。朝食や軽食もあり常にジュースとコーヒーが飲めてとても良かった。」

「Enjoyed our stay」

「Loved this hotel with complimentary food and drink!」

「Clean and friendly 」

「Great stay with all the eating places around 」

「上の階の足音が少し気になりました。」

「Everything was nice except the $10 breakfast that should have been complimentary.」

「Excellent hotel 」

「Overall hotel was good! Room was a little small but very clean. Pool was dirty but it was hot and probably just overused that weekend. Spa was clean. 」