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「We had problems reaching the property contact regarding key collection... tried emailing, phone calls and text messages, thankfully at 1:30pm while on route we received a WhatsApp message with our arrival details from business number. We arrived at 2:55pm, check in was 3pm the cleaner was still in the property so we had to go away and return at 5pm. Quickly it became apparent that the property was unsafe and not clean. The dining table the top rocked up and down independently from the legs,...

「First thing when we walked in, we were assaulted with the stench of Marijuana. Told the property manager and they were nice enough to bring a fan so we could try and air it out, but it still lingered. My daughter found bits of Marijuana on the couch and on the floor, so it was obvious they did not clean before we came. The downstairs bathroom door is not attached, and there was of urine on the back of the toilet. We left after one night and cut our weekend short and just went back home...

「The whole 'hotel' was not at all well kept. The decorating was shoddy to say the least. Whoever carried out the decorating is completely clueless - i could give many examples - all resulting in the actually cleanliness if the place coming into question. Not good at all. 」

「Stayed here overnight for Crufts- very comfort well equipped and convenient 」

「Had a nice evening. the property was just what we needed to visit the area. Very clean and tidy. 」

「Lovely and spaceous apartment, with all basic necessities provided. It's close to the station, and very convenient to get to NEC and town center. It was not as clean as I would have liked, but overall it newly decorated and well looked after home. The windows are not sound proof, so there is slight noise from the road, and garden is not useable, but the living room is spacious and beds are very comfy. The deep soaking bath is a bonus. 」

「立地がよく便利だった。」

「思ったよりもずっと大きな施設だった。旅行者だけでなく、ビジネスでの長期滞在者も少なくない印象。廊下を走る学生（らしき）もいた。 部屋も十分広いがヒーターが小さく、肌寒かった。清潔で広く、良さそうな部屋なのに不思議と居心地が良くなかった。コインランドリーは「トークン」を受付でもらって利用する。（無料）乾燥機もあり、とても便利だった。 夕方着いたので近くのスーパーで買い物、キッチンで温めて食べたが、翌日行ったガスストリート周辺は夜賑わってそうで、そちらに行けば良かったと思った。 駅やガスストリート、バーミンガム美術館へも歩いて行けた。 決して悪くなくむしろ長期滞在には勧められるが、次回はもっと駅に近い場所を選ぶと思う。」

「Great location」