A group of 8 of us took this Viator excursion, paying. The tour was advertised with live music, a rowboat ride across Lake Martel, and a visit to a Mallorca pearl factory, but it didn’t live up to expectations. The cave was beautiful, but the live music lasted only 5 minutes, and the rowboat ride was just 50 feet with a long wait over an hour long. We never reached the pearl factory, which we were looking forward to. Pickup was inconvenient, requiring a taxi to a different location than listed. Though the bus driver kindly dropped us off at the port. The excursion involved lots of walking, including uphill terrain, making it unsuitable for those with mobility issues or young children. Overall, the experience was not as advertised and didn’t meet our expectations. It’s not recommended for families or people with physical limitations. Save your money for something better.

I would recommend doing this as an individual and saving a lot of money. We had so many issues trying to arrange things and staff were not sympathetic to the fact we were on the other side of the island and pick up points were not advertised clearly before booking. No refund issued, so I have to review this experience as an unacceptable service. Asked for their regulator details to make an official complaint but was ignored.

Bus arrived late. When we got to the caves.... After an hour and half drive, there was not much to do. The description shows a boat ride but it is at the end of the tour and you have to sit and wait for 30 minutes for a 2 minute boat ride. The ride back was also delayed as our bus had to make 3 stops to drop off some people and over half the bus almostissed our cruise departue. Was supposed to drop us back off at 2:40 so we could get back on the boat by 3:30b ut did not get back until 3:10. Had to kp off the jus grab a taco back and run to board shop Barely made it

To start, the tour bus was where it said it would be and on time. The seats were comfy and the air conditioning was nice. The tour guide was friendly and knowledgeable and we were all impressed with how many languages she speaks! While I wish we had a bit more free time to enjoy the pearl shop and a meal, we did leave and return on time. I would recommend this experience to anyone.

This tour was not as expected. We drove over an hour each way picking and dropping off guest. When we arrived at the caves we walked through in about 15 minutes and then we sat and listened to music for about another 10. We spent the most time waiting in line for our 30 second boat ride which was about 50 feet long. People were disappointed and if I would have known I would have never chosen this tour. Save your money and skip it. I never write reviews but we were so disappointed it was a must. I am seriously considering disputing the charge with my credit card!!