Really upset because the tour guide was speaking in Portuguese the whole time!!! i told him twice...once in the group chat and then when he picked us up from the lobby. my wife told him she didn't understand him in the car(5 people on that van spoke Spanish and the other 8 were from Brazil)the whole tour was super uncomfortable and we didn't learn a thing.My wife got annoyed to the point she told him if this was Brazilian culture or Chilean culture.he spoke 3 languages really well..English/Spanish/Portuguese out of pity he spoke Spanish once and English once.they took us to a restaurant they recommended...we ordered 2 steaks (medium done)and 1 fish plate 1 ceviche.my cousin got her fish uncooked,so she orders steak instead(term-medium)again it was raw and frozen!!! the manager got loud with my hungry unhappy cousin(we paid for everything, no discount or apology)the food was not so tasty i don't even know why they bring you to a selected restaurant of their choice! I have pics &video !!

The place was wonderful and you should definitely visit. The think I did not like was that I booked the tour in English. But instead half of it was in Portuguese and Spanish. They had one couple who spoke Portuguese and my husband speaks English, Spanish and understands Portuguese. So the tour guide didn't bother to translate things to English the first part of the trip. He knew from the beginning I was from Poland and only spoke Polish and English, but he just ignored me. So the activity I paid for that looked like an activity in English ended up being a dissapointment. After a while I started to take pictures since the place was beautiful, and just let the guide say whatever. I think it wasn't his fault though. I think what happened was that they didn't have enough participants so the company he works for made him do the tour in two languages. Unfortunately neither one was what I paid for.

I booked an english speaking tour but instead got put onto a Spanish one. The guide tried his best but i didn't really learn anything or have a chance to ask questions . The restaurant we were taken to for lunch was the most expensive one I've been to so far in Chile. We were told it was excellent with a great reputation but there was so much of the menu not available that i ended up with my third choice .The rest of my tour group actually left, as I don't speak Spanish and they didn't speak English, i have no idea where they went. Overall the entire tour was a disappointing waste of money. I could have just got a regular bus service to Valparaiso and had the same experience for a fraction of the price.