Excellent tour. Our tour guide, Miguel, was fantastic. Encyclopaedic knowledge and extremely passionate on the history of what led to the rise of Nazism and what happened at Saccenhausen. Cannot praise him highly enough, not only for the info, but also his extremely caring, considerate and friendly manner through the whole day. Would highly recommend.

So experience started at 10a RICHARD was the BEST( tour guide) so knowledgeable & so attentive! I really think he should get a raise! 😜 I communicated with Viator in requesting how long the experience would be and they said typically 3 hours—- I thought it was cool since I had to catch flight back to AMS assumed it would be 1p tour ending! That didn’t not even come close-! We left later to catch the transportation to the location it didn’t bother me I was so grateful to even attempt to do it! However we physically didn’t get into the property with the start of everything til 12ish PM I personally loved it the experience was nice but I didn’t see anything but the front of the original concentration camp because the transportation system was so late and we didn’t get there til much later! I would do it again! I would but perhaps for free this time 😆😆😆…… I was very impressed with the professionalism this company holds but I was internally sad that I actually didn’t even get to see what I came to Berlin GER for! It kind of hampered my spirits for the day but I have to come back to the city it is such a wonderful city esp east side there is so much to take in! I want to thank our tour guide Richard if he ever happened to read this: he was and is AMAZING! I hope he doesn’t stop and I want to have him next time! (This time I’m gonna come for several days so I can actually see everything around….😆) but I’m giving this a 5 STAR because the company has wonderful people who work for them and very knowledgeable & attentive and highly professional! Very grateful for the opportunity!

I highly recommend this experience. You’ll learn a lot from this visit and marvel at both the human courage and the horrors people can inflict on each other. Roshanna was a deeply passionate and knowledgeable tour guide. She answered our questions and had so much info to share. We got almost an hour of free time to walk around which was great. But you could easily spend hours going through and reading everything in the exhibits. There’s a fair amount of walking on this tour. From our meeting point to the train, then to a bus, and finally to the memorial. There are also few opportunities to buy beverages or snacks so bringing your own is a good idea.

The beginning of the tour was a mess. Nowhere in the listing did it say that we needed to get an ABC train ticket prior to the start of the tour-- only that it was not included in the price paid. We missed the bus so we ended up taking an alternate route. The entire tour felt rushed and stressed. Although I met some great people on the way, I would not book with this company again.