10/10 Excellent
simella
Traveled with family
Dec 1, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Artotel Zagreb was simply excellent. The location of the hotel is unbeatable – central and perfect for exploring all the attractions on foot. The room was superbly equipped, spacious, modern, and left nothing to be desired. The bathroom was a particular highlight: large, spotlessly clean, and extremely comfortable.
A special thanks goes to Luka with glasses – he was absolutely professional, helpful, and incredibly friendly. His attentiveness and dedication made the stay even more enjoyable.
The breakfast was good, although the selection was slightly smaller than expected. There were items available both from the buffet and à la carte, but at times, we had to wait longer as the staff seemed very busy. Additionally, the breakfast area was relatively small, which sometimes resulted in waiting for a free table. This could be an issue for guests with a tight schedule.
Nevertheless, the entire stay was exceptional. The quality of the service and the outstanding location make Artotel Zagreb a top choice. It was a fantastic experience, and I will definitely return!
simella
Stayed 2 nights in Nov 2024