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"Very friendly staffs"

"A wonderful ryokan stay with exceptional Kaiseki dinner, with dinner served in our room. Kaiseki was mostly made with produce well known in the prefecture, made with a lot of care and was so delicious. Breakfast was buffet style, which was a mix of Japanese and continental - nothing exceptional, but still decent! Especially important to be able to converse in some basic Japanese here, however they do have a few talented young staff (ours was Inoue-san) who are able to converse in decent...

"清潔で静かなホテルでした スタッフの方も皆さん優しく丁寧でした 窓から新幹線がよく見えて子どもがとても喜んでいました"

"Hotel staff were very friendly. They don’t speak English but were very patient and pleasant. The free breakfast had a lot of variety. Overall, enjoyed my stay. "

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"The Takinoyu Hotel was superb! It was larger than I thought and very luxurious feeling. We booked one of their more traditional rooms which was very spaceous and the view of the garden was lovely. We didn't have time to visit their baths but they looked very nice. The staff were great also, very friendly and helpful! Overall excellent hotel, would definitely stay here again! "

"Excellent service "

"spacious room with comfortable beds and an amazing view. delicious buffet breakfast. a bit old-school hotel in that they still use physical key on a gigantic keychain but kind of quaint in a way. our stay was perfect and the only gripe was there's no kettle nor bottled water provided, only a small metal cup for heating water for tea."

"Convenient location to the train station. The room is cozy, but has everything you need for a comfortable stay. The water pressure is great, so it is easy to have a relaxing shower. The Japanese breakfast was delicious and had great options. The breakfast was a nice way to start the day."

"Older hotel but very clean! On sen is nice!"

"Great property tucked away in Zao. Beautiful views and amenities make this a must-stay!"

"Staff are very polite and helpful. Best part is the hotel is only 5 mins from JR Yamagata station, very convenient. There is also a bus terminal at the train station with buses to various attractions like Zao onsen etc. Only down part is the pillow was very flat, hence not comfortable to sleep on."