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"Is truly a relaxing environment, peaceful and comfortable onsen and restaurant. Large traditional Japanese room and many different pools to choose from. "

"Due to no other fault than my own, I missed my Shinkansen from Shin-Hakodate to Tokyo during one the busiest times of the year (New Year's holiday). I needed a place to stay near Shin-Hakodate station for the night until I could figure out how I would be getting back to Tokyo. Thank God I stumbled across this gem! Seriously, after booking this hotel, I am now looking for their chain hotels in other prefectures. PROS: Not only was it less than $50 a night (during peak holiday season) but it was like a 2 minute walk from Shin-Hakodate station, with Taxi's right outside the station if needed. The room was actually bigger than most budget hotels I've stayed at in Japan and it was kept very clean. Customer service was great. Ladies working the food area are extremely friendly. Loved them! They're able to hold your luggage before/after checkout. Oh! The food! Okay it's no breakfast buffet at the Ritz, but your breakfast is included AND they offer free curry and rice at night! If your aim is the save money, I would recommend this hotel in a heartbeat. With all the money you saved, you could treat yourself to an amazing kaisendon somewhere haha! CONS: I think the only drawback is, there's nothing really around the station. You would have to take a 15-20 minute train ride to Hakodate where there are more things to do, see and eat. But other than that, if you need a place to rest for the night before taking your Shinkansen, I would definitely recommend this place. "

"Hide (owner) is such a kind and compassionate person. On arrival he gave us fruit and there were many snacks provided in the rooms. Many of the other days he would give us more fruit and then a lovely gift when we left. Every day he was so helpful in removing all the snow from our vehicle before we left for the ski fields. Hide is what makes this hotel such a pleasant place to stay. Thanks Hide, we loved staying with you!"

"This was a gorgeous place to be in the middle of Winter. The hotel is amazing and the surrounding nature and lake are breathtaking. Ee had a few things planned for the visit, but preferred just to stay in the hotel/resort"

"a bit isolated from the town,but worth to check out"

"They had night PJ with Kimono top and pants. The hot tub was excellent"

"A really clean hostel that provided a clean set of towels and toothbrush set. There’s a curtain for each bed so I had privacy. Even if it’s full house, there was ample space for luggage. There’s a comfy lounge area with water dispenser for me to chill. Don’t forget to try the curry rice. It was exceptionally good and slightly different from the regular Japanese curry. Toya lake was just across the street and the famous Waseimo store was right in front of The Toya. Two combi stores nearby if you like to get snacks. "

"Very impressed with the Onoma Tsuruga Resort. We stayed for two nights in November and loved the property. The room we had , with a private rotemburo was very nice. It was much larger than most rooms in Japan, had excellent facilities, and the private outdoor bath was the real winner. We also enjoyed dining at the hotel. The French multi-course dinner was excellent and while not cheap (we paid 16,000 Yen per person), it was well worth it. Service, presentation, and cooking were all very impressive. There is also an excellent wine list, with good options by the glass or bottle. The setting of the hotel is lovely, by the side of the marsh (konuma). It is very quiet and relaxing, surrounded by nature. The little resort town of onumakouen is nearby, with lots of little stores, cafes, and activities. This is a less well known spot in Hokkaido, compared with Niesko or Furano, but it's so beautiful. Having a car will really help out. Anyway, the hotel is highly recommended. We enjoyed the very nice touches, like freely available wine in the bar in the afternoon and evening. It's not cheap, but we felt we got excellent value for money and look forward to staying at the other Tsuruga properties in Hokkaido. "

"Loved traditional styled Japanese hotel. Have read bad reviews saying staff don’t speak English and are not friendly, but that is not fair. They might not speak English (but are they obligated to speak English? No!), but we found them very polite and sweet. Before you complained, check your manners. The price included breakfast and dinner. The dinner was traditional and it was so much! Breakfast was a buffet style. Delicious! We heard that they grow some of vegetables they serve. We love everything about th"