710061, Shaanxi, Xi'an, No.58 Chang'an Road, North Section
What's nearby
Drum Tower - 3 min walk
Shaanxi History Museum - 3 min drive
Giant Wild Goose Pagoda - 4 min drive
Xi'an Bell Tower and Drum Tower - 5 min drive
Xi'an Bell Tower - 5 min drive
Getting around
Nanshaomen Station - 2 min walk
Xi'an East Station - 11 min drive
Xi'an (XIY-Xianyang Intl.) - 43 min drive
Restaurants
毛公湘菜馆 - 8 min walk
巴黎艺术公馆 - 12 min walk
德发长饺子馆 - 7 min walk
香雪海茶楼 - 7 min walk
蓝草咖啡 - 7 min walk
About this property
Xi'an Hotel
Upscale hotel located in Beilin
You can look forward to a hair salon, dry cleaning/laundry services, and car rentals on site at Xi'an Hotel. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine.
Other perks at this hotel include:
An indoor pool
Free self parking
Room features
All 142 rooms offer amenities such as room service.
Property amenities
Parking and transportation
Free self parking on site
Food and drink
4 restaurants
Things to do
Indoor pool
Family friendly
Indoor pool
Conveniences
Hair salon
Guest services
Dry cleaning/laundry service
More
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Food and drink
Room service
Policies
Special check-in instructions
For more details, please contact the property using the information on the booking confirmation
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Hotel Xi'an
Xi'an Hotel
Sheraton Xi'An Hotel China/Shaanxi
Xi An Sheraton
Xi'an Hotel Hotel
Xi'an Hotel Xi'an
Xi'an Hotel Hotel Xi'an
Frequently asked questions
Does Xi'an Hotel have a pool?
Yes, this property has an indoor pool.
Is Xi'an Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Xi'an Hotel?
Self parking is free at this property.
Where is Xi'an Hotel located?
Located in Beilin, this hotel is steps from Small Wild Goose Pagoda and Xi'an Calligraphy Museum. Drum Tower and Xi'an Museum are also within 5 minutes. Nanshaomen Station is only a 2-minute walk and Tiyuchang Station is 8 minutes.
Xi'an Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
When I checked in I was told no Reservation. I had confirmation from Hotels.com but that meant nothing. They agreed that I was in the right place. They basically implied that I probably made it up because they wouldn't give that rate so unless I could prove it, they wouldn't honour it. After many minutes of frustrated talking, (keeping my cool nicely) they agreed on one night at that rate but I would have to look for other accomm the next day. It seemed they had never heard of Hotels.com.
The room was the crappiest smallest room in the back corner of the hotel with a bathroom/toilet that two of us couldn't physically fit in at the same time. The carpets had never been vacuumed. The beds felt like a hard board. I had booked a higher priced upgrade to a "Deluxe Suite".
The next day at reception with a laptop logged onto Hotels.com account showing my confirmation and the room I booked, they agreed to extend for the other two nights I had originally booked at the same rate. (I should have checked out and gone somewhere else). I didn't get the upgrade or any offer of apology or compensation. In fact the attitude of all the staff was as if they didn't want to be there or bother with anything at all. While I was at the counter another guest walked up to the counter and stood there for quite a while as 3 clerks stood about trying to look busy, then huffed and finally walked away unattended. Please don't stay at this hotel, I certainly won't, they don't deserve your business.
Malcolm
6/10 Okay
David
Oct 11, 2015
Liked: Staff & service
The hotel is easy to find and very closed to the metro station. The rooms are ok but need the carpets to be changed.
Muy buena atención teniendo en cuenta las dificultades debidas al idioma... Gran disposición para solventar cualquier necesidad dentro de lo factible... 😊